An incredibly readable look at the fraught intersection of technological innovation and government bureaucracy.
The founder of Code for America digs into the pitfalls of government technology.
Beginning with “I’m Just a Bill,” an animated musical introduction to the American legislation system from Schoolhouse Rock!, Pahlka, the deputy chief technology officer during the Obama administration, delivers an eye-opening and accessible examination of why online interactions with government in America work—or, often, do not. The author provides numerous examples of failures, including a form for Veterans Affairs health insurance that only really worked on certain computers with certain versions of software; the development of healthcare.gov, where “the full set of rules governing the program they were supposed to administer wasn’t finalized until the site was due to launch”; or an “application for food stamps that requires answering 212 separate questions.” Through these and many other illustrative cases, Pahlka effectively shows that “when systems or organizations don’t work the way you think they should, it is generally not because the people in them are stupid or evil. It is because they are operating according to structures and incentives that aren’t obvious from the outside.” Indeed, by tracing the requirements of any technology developed by or for the government, it becomes increasingly apparent that simply adding new laws or throwing money at the problems fails to alleviate the confusion or waste. Throughout this empowering book, the author makes compelling, clear arguments, revealing inefficiency, bureaucracy, and incompetence, whether it stems from legislators, administrators, or IT professionals. “The good news is that software and the US government have something very important in common: they are made by and for people,” writes Pahlka. “In the end, we get to decide how they work.” Anyone dealing with the implementation of technology in government should pay attention to the author’s suggestions.
An incredibly readable look at the fraught intersection of technological innovation and government bureaucracy.Pub Date: June 13, 2023
ISBN: 9781250266774
Page Count: 336
Publisher: Metropolitan/Henry Holt
Review Posted Online: March 23, 2023
Kirkus Reviews Issue: April 15, 2023
Cogent, well-timed ideas for meeting today’s biggest challenges.
Helping liberals get out of their own way.
Klein, a New York Times columnist, and Thompson, an Atlantic staffer, lean to the left, but they aren’t interrogating the usual suspects. Aware that many conservatives have no interest in their opinions, the authors target their own side’s “pathologies.” Why do red states greenlight the kind of renewable energy projects that often languish in blue states? Why does liberal California have the nation’s most severe homelessness and housing affordability crises? One big reason: Liberal leadership has ensnared itself in a web of well-intentioned yet often onerous “goals, standards, and rules.” This “procedural kludge,” partially shaped by lawyers who pioneered a “democracy by lawsuit” strategy in the 1960s, threatens to stymie key breakthroughs. Consider the anti-pollution laws passed after World War II. In the decades since, homeowners’ groups in liberal locales have cited such statutes in lawsuits meant to stop new affordable housing. Today, these laws “block the clean energy projects” required to tackle climate change. Nuclear energy is “inarguably safer” than the fossil fuel variety, but because Washington doesn’t always “properly weigh risk,” it almost never builds new reactors. Meanwhile, technologies that may cure disease or slash the carbon footprint of cement production benefit from government support, but too often the grant process “rewards caution and punishes outsider thinking.” The authors call this style of governing “everything-bagel liberalism,” so named because of its many government mandates. Instead, they envision “a politics of abundance” that would remake travel, work, and health. This won’t happen without “changing the processes that make building and inventing so hard.” It’s time, then, to scrutinize everything from municipal zoning regulations to the paperwork requirements for scientists getting federal funding. The authors’ debut as a duo is very smart and eminently useful.
Cogent, well-timed ideas for meeting today’s biggest challenges.Pub Date: March 18, 2025
ISBN: 9781668023488
Page Count: 320
Publisher: Avid Reader Press
Review Posted Online: Jan. 16, 2025
Kirkus Reviews Issue: Feb. 15, 2025
BOOK REVIEW
PERSPECTIVES
An eye-opening look at prison life from the point of view of a true warrior for justice.
A memoir on the making of a literal “jailhouse lawyer.”
Wrongfully arrested and convicted of murder in New Orleans, which at the time had “the highest rate of wrongful convictions in the nation, with nearly all the victims being Black men who…grew up poor,” Duncan served for 23 years in Louisiana’s notorious Angola prison and other institutions. He might have done his time at the Orleans Parish Prison, but, he writes, he wanted access to Angola’s more extensive law library. Well before being transferred there, he petitioned the Louisiana Supreme Court for a law book, a motion denied because it had not first been adjudicated in a lower court. A sympathetic judge gave him a copy all the same, and Duncan was off to a career as an inmate advocate, regularly filing petitions and lawsuits on his own behalf and that of his fellow prisoners—the first suit being “over the jail’s failure to provide him with a high-fiber diet,” soon followed by motions to provide mental health treatment, end beatings and arbitrary punishments, and improve medical care. Known as the “Snickers Lawyer” for taking payment in candy, he became a self-taught expert on constitutional issues. Naturally, he recounts, he was targeted by guards and wardens for his legal activism, even as he proved essential to Angola’s population; in time, too, he found a few unlikely allies among the staff. Duncan’s well-told story is full of fraught moments of abuse both physical and judicial, though it has something of a happy ending in that, after earning a law degree after his release, he was exonerated of the crime and has since been fighting for other prisoners to “have meaningful access to the courts.”
An eye-opening look at prison life from the point of view of a true warrior for justice.Pub Date: July 8, 2025
ISBN: 9780593834305
Page Count: 400
Publisher: Penguin Press
Review Posted Online: April 17, 2025
Kirkus Reviews Issue: May 15, 2025
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