A book based on the promise that ""helping you helps us"" is the necessary key pushing you and your business ahead. The author directs the letter-writer to be tact, original, concise, and use correct grammar. He gives and scores ""which would"" and which should -- you -- do"" quizzes at the end of each chapter. There are lists of words to use and not to use, and lists showing how to syllabize and spell ""common demons"". Instruction to would-be super-secretaries, to bosses on dictation and letter -- reading as well as writing is offered. The book is more frank than tactful, more repetitious than concise. The small section addressed to secretaries sort of appears from nowhere. Whether the instruction is worth the harangue is debatable- this reader would say no.