THE NEW BOTTOM LINE

by William B. with Melvin Lorentzen Walton ‧ RELEASE DATE: Nov. 26, 1986

A useful how-to guide for hands-on executives (or those who wish they were) from one of the founding fathers of Holiday Inns. Most aspects of managerial skills as well as interpersonal relationships are covered with emphasis placed on the ""people"" portion. If, as most observers contend, corporate executives serve as role models for employees, their performance should be, by necessity, exemplary. Since many of America's corporate elite are visionary entrepreneurs from diverse specialty areas, corporations are often led by men and women who don't know a lot about the value of human communication, or don't appreciate the need for such ideals in business. These are the leaders who stand to benefit most from Walton's specific brand of attitude alignment. Specifically, when the positive attitude follows the ""trickle down theory"" and affects even the lowest echelons of workers, customers are sure to respond favorably. Accordingly, Walton describes how the positive could be--and should be--manifested in many everyday functions of the corporate executive. Key areas such as building morale, training staff members and handling authority effectively, to name a few, are treated with experienced know-how. While some readers will be offended by the often heavy religious overtones of Walton's advisories, few can deny that his practices can and do work in many situations. As an alternative to managing with an iron fist, the Walton system is an important concept that deserves consideration.

Pub Date: Nov. 26, 1986

ISBN: N/A

Page Count: -

Publisher: Harper & Row

Review Posted Online: N/A

Kirkus Reviews Issue: Oct. 15, 1986

Categories: NONFICTION