An invaluable guide to acquiring the kind of bedside manner that fosters happier and healthier patients, not to mention...
A handy guide for health care professionals seeking to improve patient communication and care.
Written by a group of doctors, clinical psychologists and health care providers at the Cleveland Clinic's Lerner College of Medicine, this manual is “predicated upon the belief that the relationship between a physician and patient has the capacity to heal,” which leads to greater job satisfaction for providers. Good communication, according to the authors, depends upon an authentic relationship between the patient and health care provider. The first chapter provides an overview of “relationship-centered communication,” citing the work of the Cleveland Clinic Center for Excellence in Healthcare Communication, which developed the “relationship establishment, development, and engagement” model for communication. The REDE model highlights “the developmental nature of relationships and recommends specific skills to foster a personal connection” between doctor and patient. For example, the REDE model advises providers to show empathy using SAVE—support (“I’m here for you”), acknowledge (“This has been hard for you”), validate (“Anyone in your position would feel upset”) and emotion naming (“You seem sad”). The remaining chapters discuss time and emotional management in the medical interview; how to assess a patient’s health literacy; how to use Electronic Health Record technology without harming the doctor-patient relationship; how to interview a patient when his or her companion is present; and how to screen for violence and demonstrate cultural sensitivity. Each chapter also includes a skills checklist, guiding questions and a topical summary, making this a quick and practical resource for providers. Not intended to replace textbooks on patient communication, this well-footnoted guide nevertheless serves as a handy reference that will remind health care professionals of the best approaches to take with their patients. The quick tips, mnemonic acronyms and mantras—e.g., find the “heart of the visit”—will make the medical interview and doctor-patient relationship seem natural and easy.
An invaluable guide to acquiring the kind of bedside manner that fosters happier and healthier patients, not to mention gratified health care providers.Pub Date: Jan. 24, 2014
ISBN: 978-1495325458
Page Count: 146
Publisher: CreateSpace
Review Posted Online: Sept. 16, 2014
Review Program: Kirkus Indie
This is not the Nutcracker sweet, as passed on by Tchaikovsky and Marius Petipa. No, this is the original Hoffmann tale of 1816, in which the froth of Christmas revelry occasionally parts to let the dark underside of childhood fantasies and fears peek through. The boundaries between dream and reality fade, just as Godfather Drosselmeier, the Nutcracker's creator, is seen as alternately sinister and jolly. And Italian artist Roberto Innocenti gives an errily realistic air to Marie's dreams, in richly detailed illustrations touched by a mysterious light. A beautiful version of this classic tale, which will captivate adults and children alike. (Nutcracker; $35.00; Oct. 28, 1996; 136 pp.; 0-15-100227-4)
Pub Date: Oct. 28, 1996
ISBN: 0-15-100227-4
Page Count: 136
Publisher: Harcourt
Review Posted Online: May 19, 2010
Kirkus Reviews Issue: Aug. 15, 1996
BOOK REVIEW
BOOK REVIEW
An extravaganza in Bemelmans' inimitable vein, but written almost dead pan, with sly, amusing, sometimes biting undertones, breaking through. For Bemelmans was "the man who came to cocktails". And his hostess was Lady Mendl (Elsie de Wolfe), arbiter of American decorating taste over a generation. Lady Mendl was an incredible person,- self-made in proper American tradition on the one hand, for she had been haunted by the poverty of her childhood, and the years of struggle up from its ugliness,- until she became synonymous with the exotic, exquisite, worshipper at beauty's whrine. Bemelmans draws a portrait in extremes, through apt descriptions, through hilarious anecdote, through surprisingly sympathetic and understanding bits of appreciation. The scene shifts from Hollywood to the home she loved the best in Versailles. One meets in passing a vast roster of famous figures of the international and artistic set. And always one feels Bemelmans, slightly offstage, observing, recording, commenting, illustrated.
Pub Date: Feb. 23, 1955
ISBN: 0670717797
Page Count: -
Publisher: Viking
Review Posted Online: Oct. 25, 2011
Kirkus Reviews Issue: Feb. 1, 1955
© Copyright 2024 Kirkus Media LLC. All Rights Reserved.
Follow
Popular in this Genre
We can’t wait for you to join Kirkus!
It’s free and takes less than 10 seconds!
Already have an account? Log in.
OR
Sign in with GoogleTrouble signing in? Retrieve credentials.
Welcome Back!
OR
Sign in with GoogleTrouble signing in? Retrieve credentials.
bookshelf
