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INCLUSIVE 360

PROVEN SOLUTIONS FOR AN EQUITABLE ORGANIZATION

An aspirational and well-grounded management guide.

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A comprehensive approach to diversity, equity, and inclusion for organizations.

The importance of DEI affects businesses large and small, and Smith, who owns a DEI consulting firm, recognizes that larger, more progressive establishments may already be advancing initiatives in these areas. As a result, her book specifically targets “organizations beginning their diversity, equity, and inclusion journeys.” She straightforwardly asserts that such initiatives must necessarily touch all constituents of an organization, both internal and external—a notion she characterizes as “360-degree” coverage. The book is appropriately divided into three parts (“Diversity,” “Equity,” and “Inclusion”) that define each concept and provide “Action Steps” toward achieving it as well as resources for further reading. The book also includes a brief epilogue that ties the other three parts together by addressing what Smith calls “the holy grail of the workplace: Belonging”; the author notes that “when an employee feels like they belong in their organization, they’re going to do their best work.” Smith begins the book by making an excellent business case for DEI, enumerating “strong selling points” supported by several research studies demonstrating tangible benefits. She then introduces a problem-solving methodology called “ARC” (“Ask,” “Respect,” “Connect”) and shows multiple illustrations of how it may be applied to DEI goals. Each of the three main sections is rich with detail, examples, and suggestions. While discussing diversity, for example, Smith covers such topics as unconscious bias, setting diversity targets, and hiring with diversity in mind. The author’s discussion of racial inequities is particularly compelling, and she also delves into equitable pay and procurement. Regarding inclusion, Smith offers examples of “Business Resource Groups,” explains how inclusive conversations work, examines the concept of “psychological safety,” and offers an enlightened perspective on employee benefits. Throughout, Smith effectively takes a broad view of her subject, citing DEI examples that include race, gender, LGBTQ+, and disability issues. Overall, the book’s illuminating message is honest, forthright, and timely.

An aspirational and well-grounded management guide.

Pub Date: Sept. 21, 2021

ISBN: 978-1-73763-540-6

Page Count: 300

Publisher: Goodnow Flow Publishing

Review Posted Online: Sept. 2, 2021

Kirkus Reviews Issue: Oct. 15, 2021

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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  • New York Times Bestseller

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POVERTY, BY AMERICA

A clearly delineated guide to finally eradicate poverty in America.

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  • New York Times Bestseller

A thoughtful program for eradicating poverty from the Pulitzer Prize–winning author of Evicted.

“America’s poverty is not for lack of resources,” writes Desmond. “We lack something else.” That something else is compassion, in part, but it’s also the lack of a social system that insists that everyone pull their weight—and that includes the corporations and wealthy individuals who, the IRS estimates, get away without paying upward of $1 trillion per year. Desmond, who grew up in modest circumstances and suffered poverty in young adulthood, points to the deleterious effects of being poor—among countless others, the precarity of health care and housing (with no meaningful controls on rent), lack of transportation, the constant threat of losing one’s job due to illness, and the need to care for dependent children. It does not help, Desmond adds, that so few working people are represented by unions or that Black Americans, even those who have followed the “three rules” (graduate from high school, get a full-time job, wait until marriage to have children), are far likelier to be poor than their White compatriots. Furthermore, so many full-time jobs are being recast as contracted, fire-at-will gigs, “not a break from the norm as much as an extension of it, a continuation of corporations finding new ways to limit their obligations to workers.” By Desmond’s reckoning, besides amending these conditions, it would not take a miracle to eliminate poverty: about $177 billion, which would help end hunger and homelessness and “make immense headway in driving down the many agonizing correlates of poverty, like violence, sickness, and despair.” These are matters requiring systemic reform, which will in turn require Americans to elect officials who will enact that reform. And all of us, the author urges, must become “poverty abolitionists…refusing to live as unwitting enemies of the poor.” Fortune 500 CEOs won’t like Desmond’s message for rewriting the social contract—which is precisely the point.

A clearly delineated guide to finally eradicate poverty in America.

Pub Date: March 21, 2023

ISBN: 9780593239919

Page Count: 288

Publisher: Crown

Review Posted Online: Nov. 30, 2022

Kirkus Reviews Issue: Jan. 1, 2023

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