There's a wealth of information and advice, with nothing of heavy textbook precepts. The whole subject is treated lightly, with injections of humor, but there is no glossing over of the important matters. The various chapters cover almost all kinds of business, and the procedure; suggestions are specific and examples practical. The paragraphs are headed, so that data is easily located. There is information as to mail, telephone and telegraph rates, grammar, pronunciation, financial and banking terms, type faces and sizes, lists of reference books -- and advice as to the qualities of a good secretary. The author recognizes the problems confronting the secretary and deals with them sympathetically and practically. Easily read and digested. Good reference book.