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OUT OF OFFICE

THE BIG PROBLEM AND BIGGER PROMISE OF WORKING FROM HOME

A thought-provoking take on shaking up business as usual once the pandemic has passed.

The ongoing pandemic has changed the culture of the office forever—for good, perhaps, and certainly for ill.

“Remote work…is not a cure for shitty management or a bad business model or a bad product. It is merely an organizing principle.” So write business journalists Warzel and Petersen, who investigate what has been happening to many organizing principles of corporate life in the last two years. Some of the changes have been decidedly negative. One example is that the CDC has urged commuters to travel in personal vehicles rather than on mass transit even though, as one scholar observes, there is no strong link between disease transmission and public transportation. In addition, with isolation and remote working, the boundaries between work and life, already fuzzy, became a blur. Corporations expect their workers to be available at all times, and workers deploy tactics such as replying to emails in the middle of the night, showing their devotion. Much of the authors’ argument, repeated a few times too often, centers on their insistence that it’s up to the workers to establish and maintain guidelines for keeping personal time safe and otherwise driving changes in corporate culture. Extending this, they urge reshaping business so that work is not the be-all and end-all of life, arguing that a healthy corporate culture would allow and encourage workers to devote time to community endeavors, self-care, education, and other matters not easily reduced to the bottom line. A flexible work life—with some days in the office and others at home—would improve cities by giving people access to parks and other amenities outside the weekend and by encouraging the formation of communities. Of course, write the authors, “organizations are naturally resistant to change,” and our current form of capitalism puts human considerations well behind financial ones, even if the pandemic showed us a different way to conduct our work lives.

A thought-provoking take on shaking up business as usual once the pandemic has passed.

Pub Date: Dec. 7, 2021

ISBN: 978-0-593-32009-9

Page Count: 272

Publisher: Knopf

Review Posted Online: Nov. 29, 2021

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THE CULTURE MAP

BREAKING THROUGH THE INVISIBLE BOUNDARIES OF GLOBAL BUSINESS

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

A helpful guide to working effectively with people from other cultures.

“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

Pub Date: May 27, 2014

ISBN: 978-1-61039-250-1

Page Count: 288

Publisher: PublicAffairs

Review Posted Online: April 15, 2014

Kirkus Reviews Issue: May 1, 2014

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CALL ME ANNE

A sweet final word from an actor who leaves a legacy of compassion and kindness.

The late actor offers a gentle guide for living with more purpose, love, and joy.

Mixing poetry, prescriptive challenges, and elements of memoir, Heche (1969-2022) delivers a narrative that is more encouraging workbook than life story. The author wants to share what she has discovered over the course of a life filled with abuse, advocacy, and uncanny turning points. Her greatest discovery? Love. “Open yourself up to love and transform kindness from a feeling you extend to those around you to actions that you perform for them,” she writes. “Only by caring can we open ourselves up to the universe, and only by opening up to the universe can we fully experience all the wonders that it holds, the greatest of which is love.” Throughout the occasionally overwrought text, Heche is heavy on the concept of care. She wants us to experience joy as she does, and she provides a road map for how to get there. Instead of slinking away from Hollywood and the ridicule that she endured there, Heche found the good and hung on, with Alec Baldwin and Harrison Ford starring as particularly shining knights in her story. Some readers may dismiss this material as vapid Hollywood stuff, but Heche’s perspective is an empathetic blend of Buddhism (minimize suffering), dialectical behavioral therapy (tolerating distress), Christianity (do unto others), and pre-Socratic philosophy (sufficient reason). “You’re not out to change the whole world, but to increase the levels of love and kindness in the world, drop by drop,” she writes. “Over time, these actions wear away the coldness, hate, and indifference around us as surely as water slowly wearing away stone.” Readers grieving her loss will take solace knowing that she lived her love-filled life on her own terms. Heche’s business and podcast partner, Heather Duffy, writes the epilogue, closing the book on a life well lived.

A sweet final word from an actor who leaves a legacy of compassion and kindness.

Pub Date: Jan. 24, 2023

ISBN: 9781627783316

Page Count: 176

Publisher: Viva Editions

Review Posted Online: Feb. 6, 2023

Kirkus Reviews Issue: March 1, 2023

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