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THE THREE-LEGGED STOOL

EMPLOYEE ENGAGEMENT = HIGHER PROFITS

An easy-to-follow introduction to motivating employees and maximizing performance.

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A professional educator and mentor offers advice on keeping employees engaged in the workplace.

In this business book, Couillard uses a stool as a metaphor for the elements of worker engagement that employers should understand and strive to improve. The stool’s three legs are control, competence, and connection while its base represents the uniting force of purpose. In the author’s formulation, frustration is the main hurdle workers face, leading to disengagement and low performance, so managers can achieve success through developing a shared sense of purpose and keeping employees motivated. The guide often relies on extended metaphors, like a World War II battleship (staffed by a crew united by a common goal) and the first man labeled “Public Enemy Number One” (less notorious than Al Capone or Bonnie and Clyde but extremely dangerous), that vividly depict common workplace problems and solutions. In addition, Couillard’s taste for dramatic language (“That is the first sign of engagement, the first spark from the fire that burns beneath the surface”) keeps the text from becoming a dry read as it delves into the facets of employee performance. The manual delivers both specific action items, such as surveying workers to find out what they think the organization’s purpose is, as well as more general platitudes on leadership and management. Quotes from several of the author’s corporate clients provide real-world context for many of the concepts presented in the volume. The text is concise and well organized, making it easy to digest in a single sitting or to focus on a discrete section. While many of the notions will be familiar to frequent readers of books on management, less advanced bibliophiles will find plenty in the guide to learn from and implement in their own workplaces. The information is presented effectively and with clarity, and Couillard writes with the tone of an enthusiastic mentor. Additional materials are available on the author’s website (rippledynamics.com), as he reminds readers throughout the manual.

An easy-to-follow introduction to motivating employees and maximizing performance.

Pub Date: N/A

ISBN: 978-1-5255-5520-6

Page Count: 105

Publisher: FriesenPress

Review Posted Online: Feb. 14, 2020

Kirkus Reviews Issue: April 15, 2020

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SLEEPERS

An extraordinary true tale of torment, retribution, and loyalty that's irresistibly readable in spite of its intrusively melodramatic prose. Starting out with calculated, movie-ready anecdotes about his boyhood gang, Carcaterra's memoir takes a hairpin turn into horror and then changes tack once more to relate grippingly what must be one of the most outrageous confidence schemes ever perpetrated. Growing up in New York's Hell's Kitchen in the 1960s, former New York Daily News reporter Carcaterra (A Safe Place, 1993) had three close friends with whom he played stickball, bedeviled nuns, and ran errands for the neighborhood Mob boss. All this is recalled through a dripping mist of nostalgia; the streetcorner banter is as stilted and coy as a late Bowery Boys film. But a third of the way in, the story suddenly takes off: In 1967 the four friends seriously injured a man when they more or less unintentionally rolled a hot-dog cart down the steps of a subway entrance. The boys, aged 11 to 14, were packed off to an upstate New York reformatory so brutal it makes Sing Sing sound like Sunnybrook Farm. The guards continually raped and beat them, at one point tossing all of them into solitary confinement, where rats gnawed at their wounds and the menu consisted of oatmeal soaked in urine. Two of Carcaterra's friends were dehumanized by their year upstate, eventually becoming prominent gangsters. In 1980, they happened upon the former guard who had been their principal torturer and shot him dead. The book's stunning denouement concerns the successful plot devised by the author and his third friend, now a Manhattan assistant DA, to free the two killers and to exact revenge against the remaining ex-guards who had scarred their lives so irrevocably. Carcaterra has run a moral and emotional gauntlet, and the resulting book, despite its flaws, is disturbing and hard to forget. (Film rights to Propaganda; author tour)

Pub Date: July 10, 1995

ISBN: 0-345-39606-5

Page Count: 432

Publisher: Ballantine

Review Posted Online: May 19, 2010

Kirkus Reviews Issue: May 1, 1995

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THE ELEMENTS OF STYLE

50TH ANNIVERSARY EDITION

Stricter than, say, Bergen Evans or W3 ("disinterested" means impartial — period), Strunk is in the last analysis...

Privately published by Strunk of Cornell in 1918 and revised by his student E. B. White in 1959, that "little book" is back again with more White updatings.

Stricter than, say, Bergen Evans or W3 ("disinterested" means impartial — period), Strunk is in the last analysis (whoops — "A bankrupt expression") a unique guide (which means "without like or equal").

Pub Date: May 15, 1972

ISBN: 0205632645

Page Count: 105

Publisher: Macmillan

Review Posted Online: Oct. 28, 2011

Kirkus Reviews Issue: May 1, 1972

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