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ACTING WITH POWER

WHY WE ARE MORE POWERFUL THAN WE BELIEVE

A sensible, practical guide to understanding and using personal power.

A professor at the Stanford Graduate School of Business considers power in the workplace and beyond.

Gruenfeld, a social psychologist, teaches a course that shares a title with her first book. Its premise is that trying out roles of either high or low status—e.g., in plays like David Mamet's Glengarry Glen Ross or Caryl Churchill's Top Girls—can help us understand our own complicated feelings about power. While the book doesn’t offer the exercises explored by the author's students, it does provide an in-depth examination of the ways we all, consciously or unconsciously, “play high or low” (terms that are more common in a theatrical setting) in our everyday life. Gruenfeld then provides useful ways to break out of our ruts. For the author, power is as much about connection as control, and it's morally neutral, capable of either good or evil effects depending on the players involved and their goals. Using examples drawn from politics, business, and personal life, Gruenfeld suggests ways in which power can be used for the greater good as well as techniques for avoiding becoming a victim of misused power. Perhaps her most original contribution is a chapter on the strategic value, at least on occasion, of “the art and science of playing power down.” As she writes, “like playing power up, playing it down is an act, designed to make us appear less intimidating, less capable of winning a fight, and less ruthless than we might actually be. But this doesn’t mean it isn’t truthful.” The author also offers ways to behave as a “supporting actor” and to avoid becoming a simple “bystander” when the balance of power needs to be shifted. Though the points Gruenfeld has to make don't easily stretch to book length, leading to a certain amount of repetition, she does articulate a reasonable analysis of power and how our understanding of it might be broadened.

A sensible, practical guide to understanding and using personal power.

Pub Date: April 7, 2020

ISBN: 978-1-101-90395-7

Page Count: 336

Publisher: Currency

Review Posted Online: Jan. 25, 2020

Kirkus Reviews Issue: Feb. 15, 2020

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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THE CULTURE MAP

BREAKING THROUGH THE INVISIBLE BOUNDARIES OF GLOBAL BUSINESS

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

A helpful guide to working effectively with people from other cultures.

“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

Pub Date: May 27, 2014

ISBN: 978-1-61039-250-1

Page Count: 288

Publisher: PublicAffairs

Review Posted Online: April 15, 2014

Kirkus Reviews Issue: May 1, 2014

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