Dr. Laird makes the handling of people so simple in this Pollyannaish fashioned book that the reader might well wonder why there are labor problems today. He gives eleven rules for leadership, obvious most of them (though ""jingle praise"" left mea little loky). He colors his theory with personal experience and stories of self-made men showing how they got results both good and bad. Superficial and oversimplified; of little value in a troubled world of misunderstanding on the side of labor and management. The book opens with thumbnail sketches of outstanding leaders in the industrial world with a short statement from each on the things they consider important in the handling of people.