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THE HEROIC ENTERPRISE

BUSINESS AND THE COMMON GOOD

An upbeat and forceful audit that persuasively documents the many ways in which corporate America meets its actual and presumptive social responsibilities. Hood (a Heritage Foundation fellow) offers an abundance of evidence in support of his premise that a prospering private sector confers great benefits on society. Arguing that the main responsibility of US business is to increase its earnings, he stresses that for-profit enterprises march to the beat of drums decidedly different from those of government agencies and charitable institutions. In this bottom-line context, the author does vigorous battle with activists who would instruct commercial concerns on their social responsibilities. Noting that philanthropy is crucially dependent upon a market system that can create wealth sufficient to be shared, Hood scoffs at the notion that companies should allocate capital to causes idiosyncratically embraced by either corporate executives or their critics. Nor does he accept the conventional wisdom that downsizing and layoffs have worsened the lot of American workers. Thanks to industry's greater competitiveness, the author points out, the domestic economy of the 1990s provides more employment and entrepreneurial opportunity than ever before. Along similar lines, he shows how enlightened (if toughminded) self-interest is inducing US business to play a more active role in education, the revitalization of inner cities, product as well as workplace safety, protection of the environment, health care, and the elimination of bias based on race or gender. Without gainsaying either the existence or persistence of socioeconomic inequities, Hood concludes that, as a practical matter, firms accountable to income-minded owners (in most cases, stockholders) do appreciably more to advance the common good than any advocates of programs reliant on other people's money. An uncommonly sensible and evenhanded reckoning.

Pub Date: June 12, 1996

ISBN: 0-684-82762-X

Page Count: 272

Publisher: Free Press

Review Posted Online: May 19, 2010

Kirkus Reviews Issue: April 1, 1996

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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THE CULTURE MAP

BREAKING THROUGH THE INVISIBLE BOUNDARIES OF GLOBAL BUSINESS

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

A helpful guide to working effectively with people from other cultures.

“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

Pub Date: May 27, 2014

ISBN: 978-1-61039-250-1

Page Count: 288

Publisher: PublicAffairs

Review Posted Online: April 15, 2014

Kirkus Reviews Issue: May 1, 2014

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