This is not a handbook for secretaries, a reference tool of right and wrong procedures. Rather it is a top-level vocational book, written by two people who see this as a career, not a stopgap. The psychological approach to the job, and the steps by which it can be made a career, integral to the success of a business, are given. Implicit are many of the facets explored in various handbooks, but this goes far beyond, into the thinking as well as the doing on the job. It should be must reading for all secretaries in the making, and an eye-opener for many who supervise office operation, and for employers as well.