A longtime advocate for marketing makes a thoughtful case for its importance in all businesses.



A business book looks at marketing as a tool to expedite company growth.

In this work, Patterson (Marketing Metrics in Action, 2008, etc.) centers her argument on the metaphor of marketing as a wheel driving a business, with key elements (customer insights, segmentation, operations) serving as the spokes. The volume covers each element in its own chapter, explaining why the component matters, offering examples of successful implementation, and demonstrating how it can have a noticeable effect on sales. The author makes an effective case for marketing’s importance within the corporate structure (“Marketing’s primary responsibility is to help the company accelerate growth, create value, and improve performance for the sole purpose of acquiring and retaining profitable customers”) and presents specific examples that give readers concrete ideas for their own implementation. The chapter on customer insights, for instance, includes nearly two dozen questions marketers should be able to answer (“Are there protected niches we can exploit and unique ways we can counter threats?”) while the one on innovation presents the cautionary tale of a videophone that failed in the 1990s, in contrast to the success of similar products in the 2010s. Each chapter concludes with a bulleted list of key takeaways and commentary to guide readers’ application of the material to their own circumstances. The book, while well written, does contain a fair amount of business jargon. The decision to treat “marketing” as a proper noun in these pages (which Patterson makes a lengthy case for) gives the text a quirkiness that may not appeal to all readers, and the wheel metaphor, while strong, is sometimes overdone (“Your axle will be well lubricated and ready to drive you forward”). But on the whole, the industry argot does not obscure the work’s many solid insights, which are based on Patterson’s professional experience and academic research. (A full list of citations appears at the end.) Both novice and veteran marketers should find the volume of use in developing corporate strategy.

A longtime advocate for marketing makes a thoughtful case for its importance in all businesses.

Pub Date: N/A

ISBN: 978-0-9710086-2-5

Page Count: 207

Publisher: Violetear Press

Review Posted Online: Dec. 31, 2019

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Stricter than, say, Bergen Evans or W3 ("disinterested" means impartial — period), Strunk is in the last analysis...



Privately published by Strunk of Cornell in 1918 and revised by his student E. B. White in 1959, that "little book" is back again with more White updatings.

Stricter than, say, Bergen Evans or W3 ("disinterested" means impartial — period), Strunk is in the last analysis (whoops — "A bankrupt expression") a unique guide (which means "without like or equal").

Pub Date: May 15, 1972

ISBN: 0205632645

Page Count: 105

Publisher: Macmillan

Review Posted Online: Oct. 28, 2011

Kirkus Reviews Issue: May 1, 1972

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Noted jazz and pop record producer Thiele offers a chatty autobiography. Aided by record-business colleague Golden, Thiele traces his career from his start as a ``pubescent, novice jazz record producer'' in the 1940s through the '50s, when he headed Coral, Dot, and Roulette Records, and the '60s, when he worked for ABC and ran the famous Impulse! jazz label. At Coral, Thiele championed the work of ``hillbilly'' singer Buddy Holly, although the only sessions he produced with Holly were marred by saccharine strings. The producer specialized in more mainstream popsters like the irrepressibly perky Teresa Brewer (who later became his fourth wife) and the bubble-machine muzak-meister Lawrence Welk. At Dot, Thiele was instrumental in recording Jack Kerouac's famous beat- generation ramblings to jazz accompaniment (recordings that Dot's president found ``pornographic''), while also overseeing a steady stream of pop hits. He then moved to the Mafia-controlled Roulette label, where he observed the ``silk-suited, pinky-ringed'' entourage who frequented the label's offices. Incredibly, however, Thiele remembers the famously hard-nosed Morris Levy, who ran the label and was eventually convicted of extortion, as ``one of the kindest, most warm-hearted, and classiest music men I have ever known.'' At ABC/Impulse!, Thiele oversaw the classic recordings of John Coltrane, although he is the first to admit that Coltrane essentially produced his own sessions. Like many producers of the day, Thiele participated in the ownership of publishing rights to some of the songs he recorded; he makes no apology for this practice, which he calls ``entirely appropriate and without any ethical conflicts.'' A pleasant, if not exactly riveting, memoir that will be of most interest to those with a thirst for cocktail-hour stories of the record biz. (25 halftones, not seen)

Pub Date: May 1, 1995

ISBN: 0-19-508629-4

Page Count: 224

Publisher: Oxford Univ.

Review Posted Online: May 20, 2010

Kirkus Reviews Issue: March 1, 1995

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