Had Hart eschewed psychobabble for plain English and leavened her relentlessly practical advisories with a touch of humor, she would have produced a well-nigh irresistible guide for the upwardly mobile organization woman. As it stands, the assertive text--which fairly bristles with self-assessment charts and programmed-learning exercises--is still a valuable handbook. For easy access, Hart breaks leadership qualities down into seven principal categories--communications, human relations, counseling, supervision, management science, decision making, planning--and then proceeds to cover each classification in detail, lavishing the most attention on communications. Here, her recommendations range from pushy-broad practical (e.g., take coffee breaks at the same time as the powers that be) to--in all seriousness--cautionary-obvious (e.g., men at work don't appreciate weeping). There are useful pointers as well on conducting a productive meeting (stick to the agenda, deal firmly with disrupters) and distinguishing among the supervisory/managerial skills required at way stations on the path to mahogany row. The blather about stereotypic sex-role behavior, internalizing orally transmitted requests, and the like apart, a sound female slant for serious careerists.