Beginning with the premise that the executive secretary's essential skills are more apt to be taught in a personality development course than in a business course the author, who is executive secretary to Mrs. Dale Carnegie, devotes the major portion of her book to the secretary's appearance, etiquette, business attitudes and her relationship with her boss. Only in a final section does she begin to consider the necessary technical skills -- the minimum requirements for the top secretarial job. The vital personal characteristics? Efficiency, confidence in oneself, discretion and most important, initiative. A sensible, well-balanced, concise manual.