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The Coaching Habit

SAY LESS, ASK MORE AND CHANGE THE WAY YOU LEAD FOREVER

A sharp, habit-forming leadership manual.

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A trenchant guide to coaching for business managers.

Books with clever titles and pithy, time-saving concepts fill the crowded management and leadership genre, which targets busy executives, and too often, they overpromise and underdeliver, like empty-calorie snacks. But Bungay Stanier (Great Work Provocations, 2013, etc.), the founder of Box of Crayons, a Toronto-based training company, has produced something closer to an engineered nutritional bar, in which each ingredient contributes to the whole. The author explains why coaching is vital for managers and reviews reasons why they shy away from it, including the notion that dispensing answers and advice seems faster and easier than empowering subordinates. He persuasively argues that changing such habits can free managers to “work less hard and have more impact.” The book refines the coaching process into “Seven Essential Questions” and gives each its own chapter: “The Kickstart Question,” “The Focus Question,” “The Strategic Question,” and so on. Each one asks readers to note a situation that triggers the urge to dispense wisdom rather than coach, and gives cues to replace that habit with a new one. The questions then build naturally toward conversations about coaching. The book tailors its organization and length to time-pressed readers, who can finish it easily in a couple of hours or in 15-minute increments. Bungay Stanier writes with verve, effectively incorporating humor, surprise, and parables. Subheads are numerous, and pull-quotes often fill entire pages, but readers shouldn’t mistake the book’s compact size, slide-deck–style presentation format, and breezy tone for a lack of substance. It’s packed with actionable tips derived from training classes; on-point observations from leading business thinkers, such as Daniel Pink and Charles Duhigg; supporting research citations; and recommended resources for further study. Each chapter steers readers to the Box of Crayons website, where lively videos will reinforce the messages. In this way, the book serves as either an appetizer for a whole course on coaching or as a satisfying small meal on its own.

A sharp, habit-forming leadership manual.

Pub Date: Feb. 29, 2016

ISBN: 978-0-9784407-4-9

Page Count: 242

Publisher: Box of Crayons Press

Review Posted Online: April 4, 2016

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GOOD ECONOMICS FOR HARD TIMES

Occasionally wonky but overall a good case for how the dismal science can make the world less—well, dismal.

“Quality of life means more than just consumption”: Two MIT economists urge that a smarter, more politically aware economics be brought to bear on social issues.

It’s no secret, write Banerjee and Duflo (co-authors: Poor Economics: A Radical Rethinking of the Way To Fight Global Poverty, 2011), that “we seem to have fallen on hard times.” Immigration, trade, inequality, and taxation problems present themselves daily, and they seem to be intractable. Economics can be put to use in figuring out these big-issue questions. Data can be adduced, for example, to answer the question of whether immigration tends to suppress wages. The answer: “There is no evidence low-skilled migration to rich countries drives wage and employment down for the natives.” In fact, it opens up opportunities for those natives by freeing them to look for better work. The problem becomes thornier when it comes to the matter of free trade; as the authors observe, “left-behind people live in left-behind places,” which explains why regional poverty descended on Appalachia when so many manufacturing jobs left for China in the age of globalism, leaving behind not just left-behind people but also people ripe for exploitation by nationalist politicians. The authors add, interestingly, that the same thing occurred in parts of Germany, Spain, and Norway that fell victim to the “China shock.” In what they call a “slightly technical aside,” they build a case for addressing trade issues not with trade wars but with consumption taxes: “It makes no sense to ask agricultural workers to lose their jobs just so steelworkers can keep theirs, which is what tariffs accomplish.” Policymakers might want to consider such counsel, especially when it is coupled with the observation that free trade benefits workers in poor countries but punishes workers in rich ones.

Occasionally wonky but overall a good case for how the dismal science can make the world less—well, dismal.

Pub Date: Nov. 12, 2019

ISBN: 978-1-61039-950-0

Page Count: 432

Publisher: PublicAffairs

Review Posted Online: Aug. 28, 2019

Kirkus Reviews Issue: Sept. 15, 2019

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BRAVE ENOUGH

These platitudes need perspective; better to buy the books they came from.

A lightweight collection of self-help snippets from the bestselling author.

What makes a quote a quote? Does it have to be quoted by someone other than the original author? Apparently not, if we take Strayed’s collection of truisms as an example. The well-known memoirist (Wild), novelist (Torch), and radio-show host (“Dear Sugar”) pulls lines from her previous pages and delivers them one at a time in this small, gift-sized book. No excerpt exceeds one page in length, and some are only one line long. Strayed doesn’t reference the books she’s drawing from, so the quotes stand without context and are strung together without apparent attention to structure or narrative flow. Thus, we move back and forth from first-person tales from the Pacific Crest Trail to conversational tidbits to meditations on grief. Some are astoundingly simple, such as Strayed’s declaration that “Love is the feeling we have for those we care deeply about and hold in high regard.” Others call on the author’s unique observations—people who regret what they haven’t done, she writes, end up “mingy, addled, shrink-wrapped versions” of themselves—and offer a reward for wading through obvious advice like “Trust your gut.” Other quotes sound familiar—not necessarily because you’ve read Strayed’s other work, but likely due to the influence of other authors on her writing. When she writes about blooming into your own authenticity, for instance, one is immediately reminded of Anaïs Nin: "And the day came when the risk to remain tight in a bud was more painful than the risk it took to blossom.” Strayed’s true blossoming happens in her longer works; while this collection might brighten someone’s day—and is sure to sell plenty of copies during the holidays—it’s no substitute for the real thing.

These platitudes need perspective; better to buy the books they came from.

Pub Date: Nov. 1, 2015

ISBN: 978-1-101-946909

Page Count: 160

Publisher: Knopf

Review Posted Online: Aug. 15, 2015

Kirkus Reviews Issue: Sept. 1, 2015

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