A deep dive into the process of business decisions, hampered by uneven execution.
In this debut guide to decision-making, a seasoned executive uses real-world examples and in-depth analyses to examine why many successful businesses go wrong.
Sicina, who’s held senior executive positions at Citibank and American Express, shares numerous business scenarios that highlight different reasons for failure, including personal bias, failing to embrace complexity, or overestimating the probability of a successful outcome. The author shares anecdotes involving General Motors, Hewlett-Packard, BlackBerry, and other companies as a means to support his argument that learning from mistakes is the key to successful decision-making. For example, Sicina explains the different biases that went into a decision-making process involving Disney and animation company Pixar, noting how the former was likely affected by “stability bias,” “instinctive decision-making,” and “action-oriented bias.” Throughout the book, the author regularly refers to a framework that he invented called “the Cube.” An illustration shows one side of the Cube as the decision-making environment, involving irrationality, complexity, and uncertainty. On another side are elements of decision-making “fitness” that can alleviate the former: leadership, management, and oversight. The prose sometimes relies too much on jargon (“opaque or wicked problems have interdependencies that distort cause-and-effect relationships”) and the author frequently and distractingly alludes to parts of the book yet to come (“but that’s a story for a later section”). Quotations also appear in the middle of chapters, which readers may find intrusive. Sicina’s case studies might also have been more effective if they each received their own chapters. Still, the last case study is most engaging, as it provides an in-depth look at the energy company Enron that effectively refers to theories that have been explored in previous chapters.
A deep dive into the process of business decisions, hampered by uneven execution.Pub Date: Dec. 18, 2017
ISBN: 978-1-5462-1082-5
Page Count: 202
Publisher: AuthorHouse
Review Posted Online: Aug. 27, 2018
Review Program: Kirkus Indie
Occasionally wonky but overall a good case for how the dismal science can make the world less—well, dismal.
“Quality of life means more than just consumption”: Two MIT economists urge that a smarter, more politically aware economics be brought to bear on social issues.
It’s no secret, write Banerjee and Duflo (co-authors: Poor Economics: A Radical Rethinking of the Way To Fight Global Poverty, 2011), that “we seem to have fallen on hard times.” Immigration, trade, inequality, and taxation problems present themselves daily, and they seem to be intractable. Economics can be put to use in figuring out these big-issue questions. Data can be adduced, for example, to answer the question of whether immigration tends to suppress wages. The answer: “There is no evidence low-skilled migration to rich countries drives wage and employment down for the natives.” In fact, it opens up opportunities for those natives by freeing them to look for better work. The problem becomes thornier when it comes to the matter of free trade; as the authors observe, “left-behind people live in left-behind places,” which explains why regional poverty descended on Appalachia when so many manufacturing jobs left for China in the age of globalism, leaving behind not just left-behind people but also people ripe for exploitation by nationalist politicians. The authors add, interestingly, that the same thing occurred in parts of Germany, Spain, and Norway that fell victim to the “China shock.” In what they call a “slightly technical aside,” they build a case for addressing trade issues not with trade wars but with consumption taxes: “It makes no sense to ask agricultural workers to lose their jobs just so steelworkers can keep theirs, which is what tariffs accomplish.” Policymakers might want to consider such counsel, especially when it is coupled with the observation that free trade benefits workers in poor countries but punishes workers in rich ones.
Occasionally wonky but overall a good case for how the dismal science can make the world less—well, dismal.Pub Date: Nov. 12, 2019
ISBN: 978-1-61039-950-0
Page Count: 432
Publisher: PublicAffairs
Review Posted Online: Aug. 28, 2019
Kirkus Reviews Issue: Sept. 15, 2019
SEEN & HEARD
A readable, persuasive argument that our ways of doing business will have to change if we are to prosper—or even survive.
A well-constructed critique of an economic system that, by the author’s account, is a driver of the world’s destruction.
Harvard Business School professor Henderson vigorously questions the bromide that “management’s only duty is to maximize shareholder value,” a notion advanced by Milton Friedman and accepted uncritically in business schools ever since. By that logic, writes the author, there is no reason why corporations should not fish out the oceans, raise drug prices, militate against public education (since it costs tax money), and otherwise behave ruinously and anti-socially. Many do, even though an alternative theory of business organization argues that corporations and society should enjoy a symbiotic relationship of mutual benefit, which includes corporate investment in what economists call public goods. Given that the history of humankind is “the story of our increasing ability to cooperate at larger and larger scales,” one would hope that in the face of environmental degradation and other threats, we might adopt the symbiotic model rather than the winner-take-all one. Problems abound, of course, including that of the “free rider,” the corporation that takes the benefits from collaborative agreements but does none of the work. Henderson examines case studies such as a large food company that emphasized environmentally responsible production and in turn built “purpose-led, sustainable living brands” and otherwise led the way in increasing shareholder value by reducing risk while building demand. The author argues that the “short-termism” that dominates corporate thinking needs to be adjusted to a longer view even though the larger problem might be better characterized as “failure of information.” Henderson closes with a set of prescriptions for bringing a more equitable economics to the personal level, one that, among other things, asks us to step outside routine—eat less meat, drive less—and become active in forcing corporations (and politicians) to be better citizens.
A readable, persuasive argument that our ways of doing business will have to change if we are to prosper—or even survive.Pub Date: May 1, 2020
ISBN: 978-1-5417-3015-1
Page Count: 336
Publisher: PublicAffairs
Review Posted Online: Feb. 16, 2020
Kirkus Reviews Issue: March 15, 2020
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