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THE DISNEY TOUCH

HOW A DARING MANAGEMENT TEAM REVIVED AN ENTERTAINMENT EMPIRE

The rise and rise of the Disney empire's fortunes under the reign of chairman Michael Eisner—recounted thoroughly, competently, and with a minimum of fairy dust by Grover, L.A. Bureau Chief for Business Week. Walt wouldn't have approved of what had become of his company by the early 1980's, when its vault full of film classics, three top theme-parks, instantly recognizable name, and 28,000 Florida acres languished, virtually unexploited by a management team concerned only with maintaining the status quo. With corporate raiders Saul Steinberg, Irwin Jacobs, and Michael Milken contemplating a takeover in 1984, Disney management was forced to place a large block of company stock in the relatively friendly hands of Texan magnates Sid Bass and his three brothers. As Disney's largest shareholder, the Bass Brothers were quick to see Paramount Wunderkind Michael Eisner installed as Disney's new chairman and creative force, and Frank Wells, a Hollywood lawyer and tightfisted businessman, as president and holder of the company's purse strings. This creative/practical duo. a modern- day re-creation of Walt and Roy Disney, proved the perfect antidote to years of corporate stagnation. Through a combination of luck (an entertainment industry on the rebound, new markets for home video and cable, and a baby boomlet ripe for Disney exploitation) and business acumen (Eisner's show business experience, his enthusiasm for Disney's enormous potential and ability to act on it aggressively, as well as Wells's willingness to appear miserly, opportunistic and just plain petty), the new ``Team Disney'' turned a chronic underachiever into an international entertainment giant whose earnings increased eightfold over six breathtaking years. Grover tells this rags-to- riches tale with admirable evenhandedness, allowing comments from those on whose toes Disney has trod while providing enough play- by-play business reportage to inspire many a starry-eyed potential reader. A commendably researched tale of corporate dreams come true.

Pub Date: May 1, 1991

ISBN: 1-55623-385-X

Page Count: -

Publisher: N/A

Review Posted Online: May 19, 2010

Kirkus Reviews Issue: March 15, 1991

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THE CULTURE MAP

BREAKING THROUGH THE INVISIBLE BOUNDARIES OF GLOBAL BUSINESS

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

A helpful guide to working effectively with people from other cultures.

“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

Pub Date: May 27, 2014

ISBN: 978-1-61039-250-1

Page Count: 288

Publisher: PublicAffairs

Review Posted Online: April 15, 2014

Kirkus Reviews Issue: May 1, 2014

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GOOD ECONOMICS FOR HARD TIMES

Occasionally wonky but overall a good case for how the dismal science can make the world less—well, dismal.

“Quality of life means more than just consumption”: Two MIT economists urge that a smarter, more politically aware economics be brought to bear on social issues.

It’s no secret, write Banerjee and Duflo (co-authors: Poor Economics: A Radical Rethinking of the Way To Fight Global Poverty, 2011), that “we seem to have fallen on hard times.” Immigration, trade, inequality, and taxation problems present themselves daily, and they seem to be intractable. Economics can be put to use in figuring out these big-issue questions. Data can be adduced, for example, to answer the question of whether immigration tends to suppress wages. The answer: “There is no evidence low-skilled migration to rich countries drives wage and employment down for the natives.” In fact, it opens up opportunities for those natives by freeing them to look for better work. The problem becomes thornier when it comes to the matter of free trade; as the authors observe, “left-behind people live in left-behind places,” which explains why regional poverty descended on Appalachia when so many manufacturing jobs left for China in the age of globalism, leaving behind not just left-behind people but also people ripe for exploitation by nationalist politicians. The authors add, interestingly, that the same thing occurred in parts of Germany, Spain, and Norway that fell victim to the “China shock.” In what they call a “slightly technical aside,” they build a case for addressing trade issues not with trade wars but with consumption taxes: “It makes no sense to ask agricultural workers to lose their jobs just so steelworkers can keep theirs, which is what tariffs accomplish.” Policymakers might want to consider such counsel, especially when it is coupled with the observation that free trade benefits workers in poor countries but punishes workers in rich ones.

Occasionally wonky but overall a good case for how the dismal science can make the world less—well, dismal.

Pub Date: Nov. 12, 2019

ISBN: 978-1-61039-950-0

Page Count: 432

Publisher: PublicAffairs

Review Posted Online: Aug. 28, 2019

Kirkus Reviews Issue: Sept. 15, 2019

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