HIRE BETTER PEOPLE FASTER

Englin and Macliver detail their strategic approach to finding and retaining desirable employees in this how-to guide.

The authors, Englin the founder of the recruiting company Core Matters and Macliver an EOS implementer, share a circle-shaped graphic to summarize the seven-element Core Fit Hiring System, which creates a “cycle in which you hire better people who stick around longer and are continuously improving the experience for all.” The bulls-eye center of this circle is labeled “Core”; it directs the employer to define and articulate their company’s vision, purpose, and values, since this will be the “foundation of your employer brand and the story you’ll share to attract the right people.” The next section is “Find,” which details developing core-aligned job descriptions and marketing plans. In “Automate,” the authors outline how Applicant Tracking Systems (ATS) can handle initial screenings and messaging, leaving more time for the critical “Interview” stage, in which a candidate is further evaluated as a “core fit.” After hiring, the process isn’t over—the employer is directed to conduct a 90-day “Onboard” to help new hires “own” their role. Thereafter, periodic “Engage” conversations, covering such topics as employee-led personal development plans, aid in retention. The final element is “Assess,” in which various metrics (many drawn from the ATS) are analyzed. While Englin and Macliver acknowledge that their work has been focused primarily on sourcing frontline workers, their system is one that any company struggling to attract and retain workers would do well to consider. This text is chock-full of valuable specifics to implement, including ways to harness the ATS to create a more robust customer relationship management-type tool and samples of effective open-ended interview questions. The authors have produced an inspiring HR process manual, one that holds hiring companies accountable for stating and upholding their values and forging the best relationship possible with current and potential future employees.

A treasure trove of tips and tactics to help with recruitment and employee engagement.