THE 20% DOCTRINE by Ryan Tate


How Tinkering, Goofing Off, and Breaking the Rules at Work Drive Success in Business
Email this review

KIRKUS REVIEW technology gossip blogger Tate debuts with an account of how companies are innovating by freeing workers to dream up their own side projects.

In six case studies, the author shows how Google’s “20 percent time” policy—which encourages Google engineers to take 20 percent of their time to work on ideas that interest them personally, an approach that has led to the creation of both Gmail to Google News—has inspired other corporations to find ways to empower employees to pursue their passions. The policy is now “harvesting innovation from the margins” at many tech and other companies. Side projects have common tenets: They provide creative freedom, connect with people’s passions, generate crude early versions, leverage existing products, generate improvements rapidly to create in-house buzz, continually “sell” the project in the hope of becoming a full-blown company initiative and embrace the help of people outside the organization. Tate’s case studies detail the evolution of side projects and lessons learned at selected companies, including Google, where an engineer’s effort to create Gmail proceeded in incremental advances, allowing him to show colleagues he was incorporating their ideas, getting feedback on flaws and generating discussion on how to grow the product; Ludicorp, a Web startup with limited resources, which reinvented itself with a side project that produced the leading photo website Flickr; and Yahoo, whose Hack Days (“like 20 percent time on crack”) allow participants to create initial designs and collect feedback. Other chapters describe innovations by zealous individuals in non-tech settings, including the creation of the Bronx Academy of Letters, an unusual high school based on high expectations in an impoverished South Bronx neighborhood; the Huffington Post’s “Off the Bus” project, which galvanized thousands of volunteer citizen journalists to offer a different kind of coverage of a presidential election; and top chef Thomas Keller’s side project in nostalgia that led to the launch of a successful new restaurant, Ad Hoc.

Useful and inspiring advice for tinkerers.

Pub Date: April 17th, 2012
ISBN: 978-0-06-200323-2
Page count: 224pp
Publisher: Harper Business
Review Posted Online:
Kirkus Reviews Issue: April 1st, 2012


by John Lewis
NonfictionART THINKING by Amy Whitaker
by Amy Whitaker
NonfictionSIMPLE by Alan Siegel
by Alan Siegel