Whatever urban service McLeod is describing, he neglects the nitty gritty for the sake of a rosy, often futuristic general picture. Thus the ""real challenge"" of police work is ""learning to use human relations"" (true, but what happens on the beat?); the section on transit workers is devoted to describing the driverless Skybus and Urbmobile he sees in the future; a social worker is called ""the conscience of the community,"" devoted to counseling and ""not likely to think of those he or she serves as 'people on welfare,' "" and what most impresses McLeod about modern libraries is their lending of paintings and hobby and photography equipment. Only in an epilogue does he refer to ""the financial disaster that confronts many cities today""--and then only to answer that ""the need for trained career people to deal with urban problems will steadily increase."" No doubt, but how about the money to pay them?