Here we have the business leader's version of the barker's big promise: Nobody Loses! Everybody Wins! Philosophy and method are presented--via examples invented or actual--for corporate negotiations that leave leaders and workers both feeling just great. With its key phrases (mutual need satisfaction, active listening, owning a problem), its catchy headings and sub-headings (""Being the Leader Doesn't Make You One,"" ""Feelings Are Friendly""), and the occasional diagrams, it's the stuff that you tend to underline and are tempted to skim. This explanation of the better way to set up management teams, plan meetings, and resolve employer-employee or employee-employer hassles would tempt even the hardest-hearted employer, what with its record of improved efficiency. Another alleged plus: workers who feel happier and more fulfilled. The management consultant/author indicates that the book's philosophy works for any leader-follower relationship (parent-child, teacher-student) and he emphasizes that without his course, the book is but an introduction. Like a brochure.