by Timo T. Aijo ‧ RELEASE DATE: Sept. 7, 2015
Jam-packed with interesting ideas and appealing stories, Aijo’s book is a highly useful reference for new salespeople and...
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Sales veteran Aijo explains how intelligence—“both in information and smarts”—is a crucial tool for salespeople at all levels.
Intelligence, Aijo writes, has two major meanings: the ability to learn and adapt (the most commonly used definition) and a collection of information, usually of the sensitive sort (the definition that relates to spying). Aijo makes it clear that both kinds of intelligence are necessary to succeed in sales. In Part 1, Aijo focuses on information salespeople need to function well at a basic level, such as training, product information, and company performance. Part 2 discusses sales calls and how to behave before, during, and after to maximize success. Part 3 explores quoting and setting prices at length, including tips for structuring a quote to best effect, and Part 4 delves into time-management strategies and how to focus on activities that yield maximum results. The next section offers an overview of customer management—how to read cues, work with complex buying teams, and follow up after the sale—before Part 6, which is mainly for sales managers, focuses on compensation and setting key performance indicators as well as analyzing customer contracts and ethical behavior for salespeople. Aijo’s conversational style and amusing anecdotes bring his subjects to life and keep things interesting. Instead of turning out another book on, for instance, how to cold-call, he focuses on subjects that are generally glossed over in sales how-to books, and the result is a collection of strategies and tactics that can be especially useful for inexperienced salespeople. His advice on reading and interpreting customer behavior is particularly helpful, giving salespeople a chance to determine their odds of closing a sale and respond appropriately.
Jam-packed with interesting ideas and appealing stories, Aijo’s book is a highly useful reference for new salespeople and sales managers.Pub Date: Sept. 7, 2015
ISBN: 978-0-9965765-0-5
Page Count: 212
Publisher: Big Brown House Publishing Company
Review Posted Online: Sept. 4, 2015
Review Program: Kirkus Indie
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by Charlayne Hunter-Gault ‧ RELEASE DATE: Nov. 1, 1992
From the national correspondent for PBS's MacNeil-Lehrer Newshour: a moving memoir of her youth in the Deep South and her role in desegregating the Univ. of Georgia. The eldest daughter of an army chaplain, Hunter-Gault was born in what she calls the ``first of many places that I would call `my place' ''—the small village of Due West, tucked away in a remote little corner of South Carolina. While her father served in Korea, Hunter-Gault and her mother moved first to Covington, Georgia, and then to Atlanta. In ``L.A.'' (lovely Atlanta), surrounded by her loving family and a close-knit black community, the author enjoyed a happy childhood participating in activities at church and at school, where her intellectual and leadership abilities soon were noticed by both faculty and peers. In high school, Hunter-Gault found herself studying the ``comic-strip character Brenda Starr as I might have studied a journalism textbook, had there been one.'' Determined to be a journalist, she applied to several colleges—all outside of Georgia, for ``to discourage the possibility that a black student would even think of applying to one of those white schools, the state provided money for black students'' to study out of state. Accepted at Michigan's Wayne State, the author was encouraged by local civil-rights leaders to apply, along with another classmate, to the Univ. of Georgia as well. Her application became a test of changing racial attitudes, as well as of the growing strength of the civil-rights movement in the South, and Gault became a national figure as she braved an onslaught of hostilities and harassment to become the first black woman to attend the university. A remarkably generous, fair-minded account of overcoming some of the biggest, and most intractable, obstacles ever deployed by southern racists. (Photographs—not seen.)
Pub Date: Nov. 1, 1992
ISBN: 0-374-17563-2
Page Count: 192
Publisher: Farrar, Straus and Giroux
Review Posted Online: May 19, 2010
Kirkus Reviews Issue: Sept. 1, 1992
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by John Carey ‧ RELEASE DATE: April 21, 2020
Necessarily swift and adumbrative as well as inclusive, focused, and graceful.
A light-speed tour of (mostly) Western poetry, from the 4,000-year-old Gilgamesh to the work of Australian poet Les Murray, who died in 2019.
In the latest entry in the publisher’s Little Histories series, Carey, an emeritus professor at Oxford whose books include What Good Are the Arts? and The Unexpected Professor: An Oxford Life in Books, offers a quick definition of poetry—“relates to language as music relates to noise. It is language made special”—before diving in to poetry’s vast history. In most chapters, the author deals with only a few writers, but as the narrative progresses, he finds himself forced to deal with far more than a handful. In his chapter on 20th-century political poets, for example, he talks about 14 writers in seven pages. Carey displays a determination to inform us about who the best poets were—and what their best poems were. The word “greatest” appears continually; Chaucer was “the greatest medieval English poet,” and Langston Hughes was “the greatest male poet” of the Harlem Renaissance. For readers who need a refresher—or suggestions for the nightstand—Carey provides the best-known names and the most celebrated poems, including Paradise Lost (about which the author has written extensively), “Kubla Khan,” “Ozymandias,” “The Charge of the Light Brigade,” Wordsworth and Coleridge’s Lyrical Ballads, which “changed the course of English poetry.” Carey explains some poetic technique (Hopkins’ “sprung rhythm”) and pauses occasionally to provide autobiographical tidbits—e.g., John Masefield, who wrote the famous “Sea Fever,” “hated the sea.” We learn, as well, about the sexuality of some poets (Auden was bisexual), and, especially later on, Carey discusses the demons that drove some of them, Robert Lowell and Sylvia Plath among them. Refreshingly, he includes many women in the volume—all the way back to Sappho—and has especially kind words for Marianne Moore and Elizabeth Bishop, who share a chapter.
Necessarily swift and adumbrative as well as inclusive, focused, and graceful.Pub Date: April 21, 2020
ISBN: 978-0-300-23222-6
Page Count: 304
Publisher: Yale Univ.
Review Posted Online: Feb. 8, 2020
Kirkus Reviews Issue: March 1, 2020
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