PRO CONNECT
Bill Chidley has spent more than forty years helping brands find their center of gravity.
His career has moved between creativity and strategy, first leading design and creative teams that shaped how brands look and feel, and later serving as a strategist focused on how brands work and grow.
As Vice President of Strategy at Interbrand, he contributed to the Best Global Brands valuation and helped shape the modern understanding of brand as a driver of business value.
Today, Bill is the Executive Director of Strategy and co-founder of ChangeUp, a branding and experience design firm that works with clients such as Burger King, BP, Subway, Discount Tire, Baskin Robbins, and Subaru to bring their brands to life through experiences that pull people in and keep them coming back.
Over his career, he has also partnered with companies including Procter & Gamble, McDonald’s, Honda, AT&T, Dunkin’, Intel, and John Deere, helping them translate business goals into meaning people can feel.
His book The Brand Vortex is the culmination of that journey. It unites creativity and behavioral science into a single theory of how brands gain gravity, grow with coherence, and earn a place in people’s lives.
“A comprehensive guide to elevating your branding game”
– Kirkus Reviews
A comprehensive guide to elevating your branding game.
Truly effective branding is not merely taking a costume out of a closet and wearing it when needed, marketing expert Chidley contends; rather, it should be imagined as a field, “a space people can step into and feel changed by…that helps them see themselves more clearly, act more confidently, or belong more deeply.” This field is a force surrounding the planet—the “brand gravity” at the heart of his book. The author writes that he’s spent years watching brands become “untethered,” reduced to a mere logo, color palette, or slogan, when, in his view, there’s so much more to the concept. He urges readers to enter what he refers to as the Gravity Era, in which the traditional idea of branding is reframed: Instead of adorning a product with the bells and whistles of a branding campaign, “gravitational” brands establish their presence first, becoming visible, repeatable, and shared in order to win hearts. Too many brands, Chidley writes, invest in being seen before deciding what they should be seen for, failing to build a strong anchor. A well-designed product, he maintains, doesn’t need explanation; through his “gravitational” approach, they appeal directly to intuition. The author’s long experience shows on every page of his book, which is full of challenging reconceptions of the nature and psychology of branding. He clearly and accessibly breaks down what he refers to as the Brand Gravity Matrix, which is the intersection of the nature of the customer’s choice (does the customer make the choice, or does the brand take the lead?) and the nature of the product or service being chosen (is it functional or emotional?). Despite his contention to the contrary, some of his statements do seem to prioritize the manipulation of the brand over the quality of the product, but for the most part, this is a fascinating study of the kind of branding that’s never been more ubiquitous than it is right now.
An involving and thought-provoking series of challenges to the old-fashioned idea of brand building.
Pub Date: Nov. 24, 2025
ISBN: 9798993695013
Page count: 266pp
Publisher: Self
Review Posted Online: Jan. 9, 2026
© Copyright 2026 Kirkus Media LLC. All Rights Reserved.
Hey there, book lover.
We’re glad you found a book that interests you!
We can’t wait for you to join Kirkus!
It’s free and takes less than 10 seconds!
Already have an account? Log in.
OR
Trouble signing in? Retrieve credentials.
Welcome Back!
OR
Trouble signing in? Retrieve credentials.
Don’t fret. We’ll find you.