A secretarial handbook written as a complete reference book for secretaries and a textbook for instruction in secretarial duties and practice, this will have a special appeal for the neophyte in the profession rather than for someone already on her way. It takes up in four sections the particulars of personal qualities, office procedure, dictation and transcription, and grammar. The approach is direct and firm; specifics range from punctuality and dress to handling travel arrangements, proper addressing of officials and professional men, and the inevitable uses of commas and periods.