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WHEELS ON FIRE

THE AMAZING INSIDE STORY OF THE DAIMLERCHRYSLER MERGER

Fundamentally, however, time spent here is an enjoyable investment. (16 pp. b&w photos)

Topping a standout decade for business, the mammoth DaimlerChrysler merger of 1998 was hard to miss, but this scoop goes into the vitals of the deal and cuts across headlines.

“Telling the story from the European point of view for the first time,” business writer Waller kept company with German and US coteries to the transaction, and (besides these strange bedfellows) took in battalions of employees and fifth-column shareholders as well. His narrative never swerves from the car guys, and Waller conveys admiration for their mettle, tested in closed-door strategizing, laying rubber on the racetrack, and milking the media. Of course, the premise that drives the story (i.e., that it was personality as much as business logic gave the deal its visionary luster) is a standard principle of the mergers-and-acquisitions bookshelf, so Waller’s account needs to make up in depth what it lacks in originality. His engaging and at times witty narrative and commentary draw one in from the start, but he rightly cautions in his foreword that unprecedented access to DaimlerChrysler was granted him on one condition—namely, that the CEO could check all quotations attributed to him. That man, Juergen E. Schrempp, is the business mind whose mid-1990s overhaul of Daimler-Benz prepared for the launch of the historic, cross-border merger. Waller introduces him (on page one) as he heads to meet his Detroit-based counterpart with a well-guarded proposal. Swift, interludial histories of the early auto concerns that became DaimlerChrysler lead to a brief biography of Schrempp, his mould-breaking attitude of constructive conflict leading to his appointment atop Germany AG. The end, unfortunately, disappoints as corporate speak cuts the author’s voice. And the paean to Schrempp sounds today quaint, with the deal and his job in question.

Fundamentally, however, time spent here is an enjoyable investment. (16 pp. b&w photos)

Pub Date: June 1, 2001

ISBN: 0-340-77036-8

Page Count: 320

Publisher: N/A

Review Posted Online: May 19, 2010

Kirkus Reviews Issue: April 15, 2001

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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THE CULTURE MAP

BREAKING THROUGH THE INVISIBLE BOUNDARIES OF GLOBAL BUSINESS

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

A helpful guide to working effectively with people from other cultures.

“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

Pub Date: May 27, 2014

ISBN: 978-1-61039-250-1

Page Count: 288

Publisher: PublicAffairs

Review Posted Online: April 15, 2014

Kirkus Reviews Issue: May 1, 2014

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