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TALKING TO STRANGERS

WHAT WE SHOULD KNOW ABOUT THE PEOPLE WE DON'T KNOW

Another Gladwell tour de force but perhaps his most disturbing.

Awards & Accolades

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  • New York Times Bestseller


  • IndieBound Bestseller

The latest intellectually stimulating book from the acclaimed author.

Every few years, journalist Gladwell (David and Goliath: Underdogs, Misfits, and the Art of Battling Giants, 2013, etc.) assembles serious scientific research on oddball yet relevant subjects and then writes a bestseller. Readers expecting another everything-you-think-you-know-is-wrong page-turner will not be disappointed, but they will also encounter some unsettling truths. The author begins with a few accounts of black Americans who died at the hands of police, using the incidents to show how most of us are incompetent at judging strangers. Countless psychological studies demonstrate that humans are terrible at detecting lying. Experts such as FBI agents don’t perform better. Judges interview suspects to determine if they deserve bail; they believe it helps, but the opposite is true. Computers, using only hard data, do much better. Many people had qualms about Bernie Madoff, but interviewers found him completely open and honest; “he was a sociopath dressed up as a mensch.” This, Gladwell emphasizes, is the transparency problem. We believe that someone’s demeanor reflects their thoughts and emotions, but it often doesn’t. Gladwell’s second bombshell is what he calls “default to truth.” It seems like a university president resigns in disgrace every few months for the same reason: They hear accusations of abusive behavior by an employee—e.g., Larry Nassar at Michigan State, Jerry Sandusky at Penn State—conduct an investigation, but then take no action, often claiming that they did not have enough evidence of deceit. Ultimately, everyone agrees that they were criminally negligent. Another example is CIA official James Angleton, who was convinced that there was a Soviet mole in the agency; his decades of suspicion and search ruined careers and crippled American intelligence. Gladwell emphasizes that society could not function if we did not give everyone the benefit of the doubt. “To assume the best of another is the trait that has created modern society,” he writes. “Those occasions when our trusting nature is violated are tragic. But the alternative—to abandon trust as a defense against predation and deception—is worse.”

Another Gladwell tour de force but perhaps his most disturbing.

Pub Date: Sept. 10, 2019

ISBN: 978-0-316-47852-6

Page Count: 400

Publisher: Little, Brown

Review Posted Online: May 11, 2019

Kirkus Reviews Issue: June 1, 2019

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THE FALL OF HONG KONG

BRITAIN'S BETRAYAL AND CHINA'S TRIUMPH

Roberti, a former Hong Kong correspondent for AsiaWeek, has followed the convoluted negotiations between China and Britain over the last few years and has produced a formidable narrative of high diplomatic deception and expediency. Britain took Hong Kong from China on a 99-year lease due to expire in 1997. But China has always tolerated this high-powered capitalist outpost not so much because of the technicalities of a lease as for the huge quantities of hard currency she derived from it. Roberti, like many, seems to think that the British had a shot at keeping Hong Kong out of China's clutches. But Britain wanted good relations with the Communist giant and was not prepared to sour them over Hong Kong. He also points the finger of accusation at Hong Kong's own commercial elite, who, he claims, wanted a no- fuss complicity with Beijing at the price of suppressing democracy: ``an unholy alliance of capitalists and communists.'' A colony lawyer named Martin Lee, however, had misgivings, aroused by the treaty signed by Margaret Thatcher and Zhao Ziyang in 1984. ``One country, two systems,'' the promise of a democratic Hong Kong allied with mainland China, seemed unlikely. Giving a voice to Hong Kong's ordinary people, Lee organized vociferous protest against the British sell-out. In the process, he became ``more recognizable than the governor and more popular than many pop stars.'' But the pro-democracy movement has made no difference to the eventual outcome. And here there are unpleasant truths that Roberti seems reluctant to face. Were the British really ``forcing'' Hong Kong to live under a dictatorship? The reality, surely, was that the territory's residents no longer had the power to back their wishes up. The notion of a conspiracy, though, always makes for a better read, and Roberti is certainly deft in showing us one. A shame only that he could not come up with a better villain than poor old knock-kneed Britain.

Pub Date: Sept. 2, 1994

ISBN: 0-471-02621-2

Page Count: 400

Publisher: Wiley

Review Posted Online: May 19, 2010

Kirkus Reviews Issue: July 1, 1994

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MANDATE OF HEAVEN

A NEW GENERATION OF ENTREPRENEURS, DISSIDENTS, BOHEMIANS, AND TECHNOCRATS LAYS CLAIM TO CHINA'S FUTURE

The latest in a splendid series by Schell (Discos and Democracy, 1988, etc.), extending over 20 years and tracking momentous changes in the world's most populous country. Beginning almost where he left off in his last book, Schell describes the events at Tiananmen Square and their aftermath. The square has long been both a symbol of the power of successive regimes as well as a traditional site at which dissent was expressed. The demonstrations, which extended far beyond a rarefied group of students, journalists, and intellectuals, soon began to involve the urban proletariat, the very vanguard of the revolution. Deng Xiaoping, having crushed their dissent with great brutality, concluded that only economic development would save the regime. Deng is the latest in the line of Chinese reformers who have believed that China could borrow the technology and managerial methods of the West without affecting Chinese culture and values. For the moment, says Schell, the middle class has struck a Faustian bargain with the Communist Party, forgoing political confrontation while economic liberalization continues. ``By 1991,'' Schell notes, ``almost nobody in China was taking Marxism seriously.'' But the country presents the paradox of almost wild capitalist enthusiasm (with strange elements, including the success of a $1,500 limited edition Mao watch with diamond- and sapphire-studded gold casing) and a Stalinist security apparatus that presides over labor camps with 1020 million prisoners. China is now, Schell writes, irrevocably part of the world economic system, but he does not venture to predict the outcome. Schell doesn't give as immediate a sense of life in China as do Kristof and WuDunn in China Wakes (p. 826), nor has he travelled as widely, but he brings great analytical power and understanding to one of the most important political stories of our time. (Author tour)

Pub Date: Sept. 1, 1994

ISBN: 0-671-70132-0

Page Count: 464

Publisher: Simon & Schuster

Review Posted Online: May 19, 2010

Kirkus Reviews Issue: July 1, 1994

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