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The Coaching Habit

SAY LESS, ASK MORE AND CHANGE THE WAY YOU LEAD FOREVER

A sharp, habit-forming leadership manual.

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A trenchant guide to coaching for business managers.

Books with clever titles and pithy, time-saving concepts fill the crowded management and leadership genre, which targets busy executives, and too often, they overpromise and underdeliver, like empty-calorie snacks. But Bungay Stanier (Great Work Provocations, 2013, etc.), the founder of Box of Crayons, a Toronto-based training company, has produced something closer to an engineered nutritional bar, in which each ingredient contributes to the whole. The author explains why coaching is vital for managers and reviews reasons why they shy away from it, including the notion that dispensing answers and advice seems faster and easier than empowering subordinates. He persuasively argues that changing such habits can free managers to “work less hard and have more impact.” The book refines the coaching process into “Seven Essential Questions” and gives each its own chapter: “The Kickstart Question,” “The Focus Question,” “The Strategic Question,” and so on. Each one asks readers to note a situation that triggers the urge to dispense wisdom rather than coach, and gives cues to replace that habit with a new one. The questions then build naturally toward conversations about coaching. The book tailors its organization and length to time-pressed readers, who can finish it easily in a couple of hours or in 15-minute increments. Bungay Stanier writes with verve, effectively incorporating humor, surprise, and parables. Subheads are numerous, and pull-quotes often fill entire pages, but readers shouldn’t mistake the book’s compact size, slide-deck–style presentation format, and breezy tone for a lack of substance. It’s packed with actionable tips derived from training classes; on-point observations from leading business thinkers, such as Daniel Pink and Charles Duhigg; supporting research citations; and recommended resources for further study. Each chapter steers readers to the Box of Crayons website, where lively videos will reinforce the messages. In this way, the book serves as either an appetizer for a whole course on coaching or as a satisfying small meal on its own.

A sharp, habit-forming leadership manual.

Pub Date: Feb. 29, 2016

ISBN: 978-0-9784407-4-9

Page Count: 242

Publisher: Box of Crayons Press

Review Posted Online: April 4, 2016

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GOOD ECONOMICS FOR HARD TIMES

Occasionally wonky but overall a good case for how the dismal science can make the world less—well, dismal.

“Quality of life means more than just consumption”: Two MIT economists urge that a smarter, more politically aware economics be brought to bear on social issues.

It’s no secret, write Banerjee and Duflo (co-authors: Poor Economics: A Radical Rethinking of the Way To Fight Global Poverty, 2011), that “we seem to have fallen on hard times.” Immigration, trade, inequality, and taxation problems present themselves daily, and they seem to be intractable. Economics can be put to use in figuring out these big-issue questions. Data can be adduced, for example, to answer the question of whether immigration tends to suppress wages. The answer: “There is no evidence low-skilled migration to rich countries drives wage and employment down for the natives.” In fact, it opens up opportunities for those natives by freeing them to look for better work. The problem becomes thornier when it comes to the matter of free trade; as the authors observe, “left-behind people live in left-behind places,” which explains why regional poverty descended on Appalachia when so many manufacturing jobs left for China in the age of globalism, leaving behind not just left-behind people but also people ripe for exploitation by nationalist politicians. The authors add, interestingly, that the same thing occurred in parts of Germany, Spain, and Norway that fell victim to the “China shock.” In what they call a “slightly technical aside,” they build a case for addressing trade issues not with trade wars but with consumption taxes: “It makes no sense to ask agricultural workers to lose their jobs just so steelworkers can keep theirs, which is what tariffs accomplish.” Policymakers might want to consider such counsel, especially when it is coupled with the observation that free trade benefits workers in poor countries but punishes workers in rich ones.

Occasionally wonky but overall a good case for how the dismal science can make the world less—well, dismal.

Pub Date: Nov. 12, 2019

ISBN: 978-1-61039-950-0

Page Count: 432

Publisher: PublicAffairs

Review Posted Online: Aug. 28, 2019

Kirkus Reviews Issue: Sept. 15, 2019

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MASTERY

Readers unfamiliar with the anecdotal material Greene presents may find interesting avenues to pursue, but they should...

Greene (The 33 Strategies of War, 2007, etc.) believes that genius can be learned if we pay attention and reject social conformity.

The author suggests that our emergence as a species with stereoscopic, frontal vision and sophisticated hand-eye coordination gave us an advantage over earlier humans and primates because it allowed us to contemplate a situation and ponder alternatives for action. This, along with the advantages conferred by mirror neurons, which allow us to intuit what others may be thinking, contributed to our ability to learn, pass on inventions to future generations and improve our problem-solving ability. Throughout most of human history, we were hunter-gatherers, and our brains are engineered accordingly. The author has a jaundiced view of our modern technological society, which, he writes, encourages quick, rash judgments. We fail to spend the time needed to develop thorough mastery of a subject. Greene writes that every human is “born unique,” with specific potential that we can develop if we listen to our inner voice. He offers many interesting but tendentious examples to illustrate his theory, including Einstein, Darwin, Mozart and Temple Grandin. In the case of Darwin, Greene ignores the formative intellectual influences that shaped his thought, including the discovery of geological evolution with which he was familiar before his famous voyage. The author uses Grandin's struggle to overcome autistic social handicaps as a model for the necessity for everyone to create a deceptive social mask.

Readers unfamiliar with the anecdotal material Greene presents may find interesting avenues to pursue, but they should beware of the author's quirky, sometimes misleading brush-stroke characterizations.

Pub Date: Nov. 13, 2012

ISBN: 978-0-670-02496-4

Page Count: 320

Publisher: Viking

Review Posted Online: Sept. 12, 2012

Kirkus Reviews Issue: Oct. 1, 2012

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