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The Coaching Habit

SAY LESS, ASK MORE AND CHANGE THE WAY YOU LEAD FOREVER

A sharp, habit-forming leadership manual.

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A trenchant guide to coaching for business managers.

Books with clever titles and pithy, time-saving concepts fill the crowded management and leadership genre, which targets busy executives, and too often, they overpromise and underdeliver, like empty-calorie snacks. But Bungay Stanier (Great Work Provocations, 2013, etc.), the founder of Box of Crayons, a Toronto-based training company, has produced something closer to an engineered nutritional bar, in which each ingredient contributes to the whole. The author explains why coaching is vital for managers and reviews reasons why they shy away from it, including the notion that dispensing answers and advice seems faster and easier than empowering subordinates. He persuasively argues that changing such habits can free managers to “work less hard and have more impact.” The book refines the coaching process into “Seven Essential Questions” and gives each its own chapter: “The Kickstart Question,” “The Focus Question,” “The Strategic Question,” and so on. Each one asks readers to note a situation that triggers the urge to dispense wisdom rather than coach, and gives cues to replace that habit with a new one. The questions then build naturally toward conversations about coaching. The book tailors its organization and length to time-pressed readers, who can finish it easily in a couple of hours or in 15-minute increments. Bungay Stanier writes with verve, effectively incorporating humor, surprise, and parables. Subheads are numerous, and pull-quotes often fill entire pages, but readers shouldn’t mistake the book’s compact size, slide-deck–style presentation format, and breezy tone for a lack of substance. It’s packed with actionable tips derived from training classes; on-point observations from leading business thinkers, such as Daniel Pink and Charles Duhigg; supporting research citations; and recommended resources for further study. Each chapter steers readers to the Box of Crayons website, where lively videos will reinforce the messages. In this way, the book serves as either an appetizer for a whole course on coaching or as a satisfying small meal on its own.

A sharp, habit-forming leadership manual.

Pub Date: Feb. 29, 2016

ISBN: 978-0-9784407-4-9

Page Count: 242

Publisher: Box of Crayons Press

Review Posted Online: April 4, 2016

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SELLING 'EM BY THE SACK

WHITE CASTLE AND THE CREATION OF AMERICAN FOOD

A scholar's lively account of how White Castle, now a largely overlooked but still profitable also-ran in the domestic restaurant trade, made the once-scorned hamburger a US institution and launched the fast-food industry. Drawing on a variety of sources, historian Hogan (Heidelberg Coll.) first reviews the ethnic and regional character of America's food preferences prior to the 1920s. He goes on to document the accomplishments of the two men who founded White Castle late in 1921 in Wichita, Kans.: Walt Anderson, inventor of the hamburger, and Billy Ingram, whose marketing genius helped make Anderson's creation a staple of American diets. On the strength of standardization, quality control, a commitment to cleanliness, and conservative financial practices, they soon had a lucrative national network of faux-citadel outlets vending tiny ground-meat patties served with an abundance of pungent onions on diminutive buns for a nickel apiece; enjoining customers to ``buy em by the sack,'' the partners also pioneered the take-out business. Although it survived the Great Depression in fine style, White Castle was hard hit by WW II's home-front price controls, shortages, and restrictions. Having staggered through the 1940s, however, the company retained its fanatically loyal clientele in the cities while formidable new rivals (Big Boy, Gino's, Hardee's, Howard Johnson, McDonald's, et al.) preempted fast-growing suburban markets. Although no longer a leader in the field of franchising giants it helped create, White Tower occupies a rewarding niche that, thanks to effective management practices, promises to provide worthwhile returns for years to come. Informed and engaging perspectives on an often ignored aspect of cultural and commercial Americana. The 20 illustrations include contemporary photos of White Castle outlets and the company's early advertisements.

Pub Date: Dec. 15, 1997

ISBN: 0-8147-3566-5

Page Count: 230

Publisher: New York Univ.

Review Posted Online: May 19, 2010

Kirkus Reviews Issue: Sept. 15, 1997

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THE ECONOMY OF NATURE

RETHINKING THE CONNECTIONS BETWEEN ECOLOGY AND ECONOMICS

Ashworth (The Late, Great Lakes, 1986) makes a plausible if not wholly credible case for the offbeat proposition that ecology and economics, in concert, could provide the best response to both the escalating cost of living and a decline in the quality of life. Noting that the natural and social sciences share a Greek root (oikos, meaning household), the author offers a series of short essays designed to show that environmentalism and for-profit enterprise have much in common. Indeed, he argues, whatever harms or is good for the biosphere injures or benefits the marketplace- -and vice versa. Along similarly pragmatic lines, Ashworth suggests that ravaging the planet and its resources is a fiscally irresponsible act akin to eating one's seed corn—or dipping into capital. To persuade the friends of earth and the friends of industry that their differences are not irreconcilable, Ashworth gets back to genuine basics. Cases in point include short takes on Econ 101 fundamentals like carrying capacity, fund flows, and the forces of supply and demand, whose relevance to the rain forests may come as news to diehard preservationists. By the same token, his low-key briefings on renewable resources and monocultures could prove thought-provoking for those who believe that protection of endangered species and old-growth timber invariably costs society too much in terms of jobs and economic growth. As for why ecologic theory is more congruent with economic theory than antithetical to it, Ashworth's explanations are unexceptionable. But theory is one thing, practice another. In failing to detail how the paradigmatic synthesis could be made to work, the author lacks the courage of his arresting convictions. It's not easy being green, and Ashworth's accommodation agenda may remind some readers of the possibly apocryphal tale about the UN functionary who opined that Arabs and Jews should sit down and settle their differences like good Christians.

Pub Date: Jan. 9, 1995

ISBN: 0-395-65566-8

Page Count: 320

Publisher: Houghton Mifflin

Review Posted Online: May 19, 2010

Kirkus Reviews Issue: Nov. 15, 1994

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