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BRANDS DON'T WIN

HOW TRANSCENDERS CHANGE THE GAME

A thoughtful and enthusiastic high-concept assessment of how top companies succeed.

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A look at how examples from politics can transform brand marketing.

In this debut business book, Bernard argues that the most successful companies, haven’t found success through traditional branding practices, but by treating their businesses like political campaigns. Companies such as Amazon, Tesla, and Uber—the “Transcenders” of the book’s subtitle—set own their agendas, according to this book’s framing, instead of responding only to competitors’ actions. They distill their core messages into concise, memorable slogans that help to turn customers into true believers. Bernard opens by analyzing several political campaigns, including those of Barack Obama and Donald Trump, to highlight elements of his framework, such as those mentioned above; in subsequent chapters, he uses these concepts to analyze the actions of booming companies. For example, he looks at how Starbucks presents itself as a “third place” that isn’t one’s home or work, and how skincare company Glossier went from covering makeup trends to setting them. The final chapter offers a few recommendations for readers looking to apply similar models to their own businesses. Bernard’s prose style, with its distracting abundance of capitalized terms (“As a Transcender leader, [Apple co-founder Steve] Jobs recognized that he needed two things: a winning Campaign Agenda and winning product candidates”) that may not appeal to all readers. However, like the companies he profiles, he knows how to make a convincing case, and he does a good job of presenting and supporting his arguments. The book is at its strongest when it highlights key elements of successful campaigns, as when Bernard recommends replacing the classic “elevator pitch” with something briefer that one can present when elevator doors are closing: “if you can only communicate four words to your customer on an elevator, it should be the Campaign Agenda, since it is far more important to Communicate the Agendathan it is to promote the brand.” The chapter offering tips to readers on applying the framework to their own businesses, however, is mostly quite general, focusing more on concepts than actionable steps.

A thoughtful and enthusiastic high-concept assessment of how top companies succeed.

Pub Date: Sept. 19, 2021

ISBN: 978-1-5445-2232-6

Page Count: 276

Publisher: Lioncrest Publishing

Review Posted Online: Jan. 4, 2022

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SELLING 'EM BY THE SACK

WHITE CASTLE AND THE CREATION OF AMERICAN FOOD

A scholar's lively account of how White Castle, now a largely overlooked but still profitable also-ran in the domestic restaurant trade, made the once-scorned hamburger a US institution and launched the fast-food industry. Drawing on a variety of sources, historian Hogan (Heidelberg Coll.) first reviews the ethnic and regional character of America's food preferences prior to the 1920s. He goes on to document the accomplishments of the two men who founded White Castle late in 1921 in Wichita, Kans.: Walt Anderson, inventor of the hamburger, and Billy Ingram, whose marketing genius helped make Anderson's creation a staple of American diets. On the strength of standardization, quality control, a commitment to cleanliness, and conservative financial practices, they soon had a lucrative national network of faux-citadel outlets vending tiny ground-meat patties served with an abundance of pungent onions on diminutive buns for a nickel apiece; enjoining customers to ``buy em by the sack,'' the partners also pioneered the take-out business. Although it survived the Great Depression in fine style, White Castle was hard hit by WW II's home-front price controls, shortages, and restrictions. Having staggered through the 1940s, however, the company retained its fanatically loyal clientele in the cities while formidable new rivals (Big Boy, Gino's, Hardee's, Howard Johnson, McDonald's, et al.) preempted fast-growing suburban markets. Although no longer a leader in the field of franchising giants it helped create, White Tower occupies a rewarding niche that, thanks to effective management practices, promises to provide worthwhile returns for years to come. Informed and engaging perspectives on an often ignored aspect of cultural and commercial Americana. The 20 illustrations include contemporary photos of White Castle outlets and the company's early advertisements.

Pub Date: Dec. 15, 1997

ISBN: 0-8147-3566-5

Page Count: 230

Publisher: New York Univ.

Review Posted Online: May 19, 2010

Kirkus Reviews Issue: Sept. 15, 1997

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SALMON P. CHASE

LINCOLN'S VITAL RIVAL

Despite countless books about Lincoln and those in his orbit, Chase is an important figure who merits this capable study.

In a follow-up to Seward: Lincoln’s Indispensable Man and Stanton: Lincoln’s War Secretary, Stahr turns his attention to the president’s treasury secretary.

Salmon P. Chase (1808-1873) was also the sixth chief justice of the Supreme Court and a major player in pushing for Black emancipation and voting rights, and he created the first national bank system and paper currency at a time of deep conflict and crisis during the Civil War. Born in New Hampshire, Chase cut his teeth in Ohio law and politics, where he evolved from an ambitious dilettante regarding slavery to a ferocious defender of fugitive slaves and Black voting rights. His parents died young, leaving behind 10 children and “substantial debt,” and Chase went to live with one of his uncles, an Episcopalian bishop who founded Kenyon College. Like many Chases before him, he graduated from Dartmouth College and studied law until he passed the bar in 1829. In Stahr’s overlong yet sturdy narrative, Chase emerges a driven young man determined to make his mark. He headed a vigorous law practice in Cincinnati and served in the Senate and as the governor of Ohio. As the nation began to break apart along pro- and anti-slavery lines, Chase embraced the Whig Party but found ultimately that it could not incorporate the anti-slavery movement. He advocated first for the Liberty Party, then became an important founder of the Republican Party, on whose ticket Lincoln ran for president. While Chase was brought up multiple times as a presidential candidate, he was best suited as ally, and Lincoln relied on him, despite the rival status, as treasury secretary during the Civil War and then as chief justice. During his tenure as justice, he supported the first Black man to the bar and dissented strongly in a case that prohibited a woman from practicing law. He also presided over the Andrew Johnson impeachment, a key moment in this well-researched account.

Despite countless books about Lincoln and those in his orbit, Chase is an important figure who merits this capable study.

Pub Date: Nov. 9, 2021

ISBN: 978-1-5011-9923-3

Page Count: 832

Publisher: Simon & Schuster

Review Posted Online: Sept. 17, 2021

Kirkus Reviews Issue: Oct. 15, 2021

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