An agreeably upbeat and anecdotal memoir from the corporate executive who kept American Airlines flying during a period of notable turbulence. A Boston Irishman and proud of it, Casey (who turns 77 this year) worked his way through Harvard, returning after WW II service as a US Army officer to earn an MBA. Beginning his apprenticeship in Southern Pacific's Wall Street office, the author eventually moved on to what was then the Railway Express Agency; in the demanding post of chief financial officer, Casey gained first-hand knowledge of crisis management as the cash-strapped freight forwarder struggled to survive. Resigning over a matter of moral principle, the author joined Los Angelesbased Times-Mirror, the Chandler family publishing firm he helped make a multinational media colossus. Blocked from the top job (for lack of blood ties to the Chandler clan), the competitive Casey accepted an offer to become CEO of troubled American Airlines in 1974. Piloting the global carrier through an eventful era marked by deregulation, an oil embargo, and allied challenges (including the controversial move of corporate headquarters from New York City to Dallas/Ft. Worth), he bequeathed a prospering enterprise to an impressive successor (Robert Crandall). If anything, the author's retirement has been more active than his business career. Following a stint as postmaster general during the Reagan administration, he was recruited to head the Resolution Trust Corp. (the federal agency that liquidated busted thrift institutions). While not one to advance himself as a role model for aspiring captains of industry, Casey offers a wealth of low-key guidance on tricks of the managerial trade. As a recurrent theme, moreover, he details how, in both the private and public sectors, he has made it a point of honor to reverse the thrust of Murphy's Law. A good-humored account of an uncommonly productive life, which belies the notion that nice guys finish last. (16 pages photos, not seen) (First printing of 75,000; $50,000 ad/promo; author tour)
Pub Date: April 1, 1997
ISBN: 1-55970-307-5
Page Count: 336
Publisher: Arcade
Review Posted Online: May 19, 2010
Kirkus Reviews Issue: Feb. 1, 1997
These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.
A helpful guide to working effectively with people from other cultures.
“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.
These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.Pub Date: May 27, 2014
ISBN: 978-1-61039-250-1
Page Count: 288
Publisher: PublicAffairs
Review Posted Online: April 15, 2014
Kirkus Reviews Issue: May 1, 2014
Occasionally wonky but overall a good case for how the dismal science can make the world less—well, dismal.
“Quality of life means more than just consumption”: Two MIT economists urge that a smarter, more politically aware economics be brought to bear on social issues.
It’s no secret, write Banerjee and Duflo (co-authors: Poor Economics: A Radical Rethinking of the Way To Fight Global Poverty, 2011), that “we seem to have fallen on hard times.” Immigration, trade, inequality, and taxation problems present themselves daily, and they seem to be intractable. Economics can be put to use in figuring out these big-issue questions. Data can be adduced, for example, to answer the question of whether immigration tends to suppress wages. The answer: “There is no evidence low-skilled migration to rich countries drives wage and employment down for the natives.” In fact, it opens up opportunities for those natives by freeing them to look for better work. The problem becomes thornier when it comes to the matter of free trade; as the authors observe, “left-behind people live in left-behind places,” which explains why regional poverty descended on Appalachia when so many manufacturing jobs left for China in the age of globalism, leaving behind not just left-behind people but also people ripe for exploitation by nationalist politicians. The authors add, interestingly, that the same thing occurred in parts of Germany, Spain, and Norway that fell victim to the “China shock.” In what they call a “slightly technical aside,” they build a case for addressing trade issues not with trade wars but with consumption taxes: “It makes no sense to ask agricultural workers to lose their jobs just so steelworkers can keep theirs, which is what tariffs accomplish.” Policymakers might want to consider such counsel, especially when it is coupled with the observation that free trade benefits workers in poor countries but punishes workers in rich ones.
Occasionally wonky but overall a good case for how the dismal science can make the world less—well, dismal.Pub Date: Nov. 12, 2019
ISBN: 978-1-61039-950-0
Page Count: 432
Publisher: PublicAffairs
Review Posted Online: Aug. 28, 2019
Kirkus Reviews Issue: Sept. 15, 2019
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