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DELIBERATE INTERVENTION

USING POLICY AND DESIGN TO BLUNT THE HARMS OF NEW TECHNOLOGY

A thought-provoking, if sometimes overreaching, argument for policing new technology.

A debut policy book calls for the regulation of digital technology.

Right at the start of her detailed work, Schmidt lays her cards on the table so readers will know whether or not they fundamentally agree with the pages that follow. When it comes to the vast subject of digital technology and its effects on young people, the author contends that society cannot afford to leave all meaningful regulation in the hands of the tech creators and purveyors. “Placing the responsibility on individual designers to fix these problems through ‘ethics’ is insufficient as a single response, particularly when capitalism is the paradigm they function in,” she writes. “Beyond these individuals, reducing the harms of digital technology is simply too big a challenge for the private sector to address on its own.” Schmidt takes some time to detail the history of governments intervening in order to regulate new technologies—everything from railroads, toys, and appliances to, more pointedly, radio and television. The author then elaborates on key concepts like “pain points” (the specific ways new technology is causing individuals distress, which can often be addressed by redesigning it) and “harms,” which can’t be quickly solved and call for intervention. Readers of such earlier books as Jean Twenge’s 2017 iGen will be familiar with the alarms that Schmidt raises in these pages, worries about tech-augmented problems like “wrongful imprisonments, spread of conspiracy theories, broken familial relationships, addiction to dopamine, the fraying of democracy, and widespread discrimination along racial and gender lines.” The author’s prose is passionate and refreshingly direct—she’s always compassionate and evaluative (and the text is well illustrated by Broadbent and expertly designed). But some readers will be alarmed by the Orwellian undertones to Schmidt’s call for the top-down regulation of what many would consider individual freedom of expression.

A thought-provoking, if sometimes overreaching, argument for policing new technology.

Pub Date: Nov. 15, 2022

ISBN: 978-1933820156

Page Count: 176

Publisher: Two Waves Books

Review Posted Online: Nov. 30, 2022

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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THE PSYCHOLOGICAL SAFETY PLAYBOOK FOR CHANGEMAKERS

A passionate and accessible guide to humanizing the workplace.

Helbig and Norman present a game plan for making leadership more responsively human.

In this expanded update to The Psychological Safety Playbook: Lead More Powerfully by Being More Human (2023), the authors provide “practical strategies for responding to resistance, sparking change, embodying the change we want to see, and moving forward deliberately,” specifically in a business setting. They suggest ways to encourage what they call “changemakers” through the use of five key “plays” from their playbook: Communicate Courageously, Master the Art of Listening, Manage Your Reactions (“shift from automatic reaction to conscious response to stay better connected to yourself and others”), Embrace Risk and Failure, and Design Inclusive Rituals. The goal is to ensure that organizational cultures promote psychological safety, guided by leaders who “walk the talk” by emphasizing their own humanity at every turn. (“We must be the first to share our own failures with our teams, which will start to make it possible for others to do the same.”) This call for example-setting is sounded throughout the book as Helbig and Norman urge their target audience (leaders and would-be leaders) to go beyond mere instruction and instead embody the qualities they want to see in their subordinates, such as continuous learning, active curiosity, and self-reflection. Each chapter includes a detailed “Recommended Reading” section and text with extensive numbered and bulleted points formatted to make the core concepts more immediately digestible. The authors effectively employ clear and empathetic prose to assure readers that psychological safety is slow to build and quick to break, observing that such safety requires steady attention and delivers outsize payoffs as a result. They refreshingly ground a great deal of the material in psychology and neuroscience, pointing out, for instance, that research has demonstrated that the parasympathetic nervous system responds to honest appreciation, which improves creative thinking. Some wistful readers might consider some of the authors’ suggestions beyond the reach of their own organizations, as when group facilitators are advised to “gently intervene when someone dominates the conversation,” but hope springs eternal.

A passionate and accessible guide to humanizing the workplace.

Pub Date: May 19, 2026

ISBN: 9798993550503

Page Count: 170

Publisher: Crazy Idea Press

Review Posted Online: April 23, 2026

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