A readable, sobering study of entrepreneurial brilliance laid low.
A somber rags-to-riches, genius-to-madness story.
Tony Hsieh (1973-2020), the founder of Zappos, was a born capitalist, making $200 per month in middle school with a machine that made pin-on badges. A natural introvert, he was committed to overcoming isolation and prejudice, emerging before his Harvard classmates as “a young man who was full of adventure and curiosity and was destined for greater things.” Some classmates stayed with him as he launched his first tech firm, a complicated brokerage for internet advertising that was successful enough that he was able to sell it to Microsoft for $265 million. He might have walked away and spent the rest of his life enjoying the wealth. However, as Wall Street Journal reporter Au-Yeung and Forbes investigative reporter Jeans write, Hsieh wanted to do something more, sinking most of his fortune into an endeavor based on the premise that, given the opportunity and the option of easy returns, customers would buy shoes online without trying them on for size. That led to Zappos, “first a customer service-oriented company, a shoe seller second—an ethos its new values set in stone.” After Amazon came calling, buying the company for $1.2 billion in 2009, Hsieh spun off into an effort to remake downtown Las Vegas into a business incubator while falling into a cycle of drug and alcohol abuse, shedding old friends and surrounding himself with people who were content to watch his self-destruction as long as they got a piece of the action. Said Hsieh to one old friend who tried to caution him, “If you don’t question me again, I’ll give you half my net worth.” The story has an inevitably tragic end, though the authors offset the self-doomed, mentally ill Hsieh’s downward spiral with his generosity and well-intentioned efforts to do well by doing good.
A readable, sobering study of entrepreneurial brilliance laid low.Pub Date: April 25, 2023
ISBN: 9781250829092
Page Count: 384
Publisher: Henry Holt
Review Posted Online: Jan. 18, 2023
Kirkus Reviews Issue: Feb. 15, 2023
Highly instructive for would-be tycoons, with plenty of entertaining interludes.
Well-crafted memoir by the noted media mogul.
Diller’s home life as a youngster was anything but happy; as he writes early on, “The household I grew up in was perfectly dysfunctional.” His mother lived in her own world, his father was knee-deep in business deals, his brother was a heroin addict, and he tried to play by all the rules in order to allay “my fear of the consequences from my incipient homosexuality.” Somehow he fell into the orbit of show business figures like Lew Wasserman (“I was once arrested for joy-riding in Mrs. Wasserman’s Bentley”) and decided that Hollywood offered the right kind of escape. Starting in the proverbial mailroom, he worked his way up to be a junior talent agent, then scrambled up the ladder to become a high-up executive at ABC, head of Paramount and Fox, and an internet pioneer who invested in Match.com and took over a revitalized Ticketmaster. None of that ascent was easy, and Diller documents several key failures along the way, including boardroom betrayals (“What a monumental dope I’d been. They’d taken over the company—in a merger I’d created—with venality and duplicity”) and strategic missteps. It’s no news that the corporate world is rife with misbehavior, but the better part of Diller’s book is his dish on the players: He meets Jack Nicholson at the William Morris Agency, “wandering through the halls, looking for anyone who’d pay attention to him”; hangs out with Warren Beatty, ever on the make; mispronounces Barbra Streisand’s name (“her glare at me as she walked out would have fried a fish”); learns a remedy for prostatitis from Katharine Hepburn (“My father was an expert urological surgeon, and I know what I’m doing”); and much more in one of the better show-biz memoirs to appear in recent years.
Highly instructive for would-be tycoons, with plenty of entertaining interludes.Pub Date: May 20, 2025
ISBN: 9780593317877
Page Count: 352
Publisher: Simon & Schuster
Review Posted Online: May 12, 2025
Kirkus Reviews Issue: June 15, 2025
SEEN & HEARD
SEEN & HEARD
Cogent, well-timed ideas for meeting today’s biggest challenges.
Helping liberals get out of their own way.
Klein, a New York Times columnist, and Thompson, an Atlantic staffer, lean to the left, but they aren’t interrogating the usual suspects. Aware that many conservatives have no interest in their opinions, the authors target their own side’s “pathologies.” Why do red states greenlight the kind of renewable energy projects that often languish in blue states? Why does liberal California have the nation’s most severe homelessness and housing affordability crises? One big reason: Liberal leadership has ensnared itself in a web of well-intentioned yet often onerous “goals, standards, and rules.” This “procedural kludge,” partially shaped by lawyers who pioneered a “democracy by lawsuit” strategy in the 1960s, threatens to stymie key breakthroughs. Consider the anti-pollution laws passed after World War II. In the decades since, homeowners’ groups in liberal locales have cited such statutes in lawsuits meant to stop new affordable housing. Today, these laws “block the clean energy projects” required to tackle climate change. Nuclear energy is “inarguably safer” than the fossil fuel variety, but because Washington doesn’t always “properly weigh risk,” it almost never builds new reactors. Meanwhile, technologies that may cure disease or slash the carbon footprint of cement production benefit from government support, but too often the grant process “rewards caution and punishes outsider thinking.” The authors call this style of governing “everything-bagel liberalism,” so named because of its many government mandates. Instead, they envision “a politics of abundance” that would remake travel, work, and health. This won’t happen without “changing the processes that make building and inventing so hard.” It’s time, then, to scrutinize everything from municipal zoning regulations to the paperwork requirements for scientists getting federal funding. The authors’ debut as a duo is very smart and eminently useful.
Cogent, well-timed ideas for meeting today’s biggest challenges.Pub Date: March 18, 2025
ISBN: 9781668023488
Page Count: 320
Publisher: Avid Reader Press
Review Posted Online: Jan. 16, 2025
Kirkus Reviews Issue: Feb. 15, 2025
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