A valuable, humanistic perspective on leading projects.
In this debut business book, an executive applies leadership strategy to project management.
Pham, who advanced from an information technology consultant to a vice president of product management, has seen project management from the middle and the top. In this well-crafted work, she is highly supportive of those project leaders who “act as the glue that binds teams together, filling gaps in process and communication wherever there is a need.” From the outset, the author makes it clear that her book is not about the processes associated with project management but rather the leadership abilities necessary to become a capable project supervisor. In Part 1, Pham identifies fundamental leadership skills, including techniques for building rapport quickly, running productive meetings, asking the right questions, and documenting/synthesizing information. While this content is basic, it is actionable—and it will undoubtedly assist middle managers who have yet to develop leadership expertise. Parts 2 and 3 are much more project specific. In the second part, for example, the author shares sensible advice about setting measurable goals, managing project teams, and establishing road maps. One memorable methodology she highlights is “CALM,” an acronym for “Closely Aligned, Loosely Managed.” A chapter on preempting risk in this section is especially helpful. Part 3 addresses project implementation; here, Pham cites some excellent examples of how best to encourage cooperation and explains how to manage each of the elements of the well-known time-scope-resources triangle. She closes this portion with a frank acknowledgment: “There is no project I’ve ever led that has gone as planned. No matter how hard you try to manage or control them, change will happen.” This should be comforting news to novice project leaders. Part 4 consists of just a single chapter yet it is one of the most powerful; with sincere words, Pham urges project leaders to create bonds that transcend the office and turn co-workers into friends. The best project leaders, she writes, “are the ones who—with appreciation, empathy, encouragement, trust, loyalty, and strength—from plans and goals, create work friends and work families.” The author is at her best when inspiring others.
A valuable, humanistic perspective on leading projects.Pub Date: March 29, 2022
ISBN: 978-1-72251-065-7
Page Count: 242
Publisher: G&D Media
Review Posted Online: March 17, 2022
Kirkus Reviews Issue: May 15, 2022
Review Program: Kirkus Indie
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...
A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.
The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.Pub Date: Nov. 1, 2011
ISBN: 978-0-374-27563-1
Page Count: 512
Publisher: Farrar, Straus and Giroux
Review Posted Online: Sept. 3, 2011
Kirkus Reviews Issue: Sept. 15, 2011
BOOK REVIEW
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A passionate and accessible guide to humanizing the workplace.
Helbig and Norman present a game plan for making leadership more responsively human.
In this expanded update to The Psychological Safety Playbook: Lead More Powerfully by Being More Human (2023), the authors provide “practical strategies for responding to resistance, sparking change, embodying the change we want to see, and moving forward deliberately,” specifically in a business setting. They suggest ways to encourage what they call “changemakers” through the use of five key “plays” from their playbook: Communicate Courageously, Master the Art of Listening, Manage Your Reactions (“shift from automatic reaction to conscious response to stay better connected to yourself and others”), Embrace Risk and Failure, and Design Inclusive Rituals. The goal is to ensure that organizational cultures promote psychological safety, guided by leaders who “walk the talk” by emphasizing their own humanity at every turn. (“We must be the first to share our own failures with our teams, which will start to make it possible for others to do the same.”) This call for example-setting is sounded throughout the book as Helbig and Norman urge their target audience (leaders and would-be leaders) to go beyond mere instruction and instead embody the qualities they want to see in their subordinates, such as continuous learning, active curiosity, and self-reflection. Each chapter includes a detailed “Recommended Reading” section and text with extensive numbered and bulleted points formatted to make the core concepts more immediately digestible. The authors effectively employ clear and empathetic prose to assure readers that psychological safety is slow to build and quick to break, observing that such safety requires steady attention and delivers outsize payoffs as a result. They refreshingly ground a great deal of the material in psychology and neuroscience, pointing out, for instance, that research has demonstrated that the parasympathetic nervous system responds to honest appreciation, which improves creative thinking. Some wistful readers might consider some of the authors’ suggestions beyond the reach of their own organizations, as when group facilitators are advised to “gently intervene when someone dominates the conversation,” but hope springs eternal.
A passionate and accessible guide to humanizing the workplace.Pub Date: May 19, 2026
ISBN: 9798993550503
Page Count: 170
Publisher: Crazy Idea Press
Review Posted Online: April 23, 2026
Review Program: Kirkus Indie
BOOK REVIEW
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