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EAT THE DONKEY

WHY GREAT COMPANIES EMBRACE DISCOMFORT

Insightful and inspiring business guidance that doubles as life advice.

Awards & Accolades

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Reeves delivers a persuasive manifesto against complacency in business and life.

The author grew up roughing it in the Australian Outback with his adventurous parents and siblings; one particularly noxious culinary mishap gives his book its title and key symbol. Reeves convincingly argues that discomfort drives creativity and growth, while playing it safe paves the way to inevitable decline. The author provides case studies from his impressive career leading marketing and strategy for global brands such as LVMH and Amazon. He asserts that “optimization leads every industry toward sameness and identical mediocrity,” and that AI is only going to accelerate that trend. Reeves proposes a three-part “Foundation Theory” for remaining distinctive, relevant, and successful. First is Foundation, “your company’s soul,” the unchanging core defined early on that guides every later decision (for example, “belonging” for Airbnb, “mobility” for Michelin, and “convenience” at Amazon). Next, “Principles” are the company’s conscience—nonnegotiable rules for behavior. Finally, Characteristics create the company’s “personality,” or “how your brand shows up in the world.” Reeves posits that “every company, every team, and every person exists in one of two states,” Explorer or Static, discovering the next thing or optimizing what already exists. It’s essential to balance these states, as either alone is unsustainable—too much exploring induces burnout, but too little means stagnation. The book also includes the author’s insights on executive leadership, the transcendence of mediocrity, stumbling blocks, organizational structure, innovation facilitation, and the importance of rest (and even boredom). Though the book is aimed at corporate managers, much of Reeves’ wisdom (“this isn’t failure—it’s learning” or “don’t wait for perfect conditions; instead, make progress with what’s available”) is equally effective as everyday life advice. His analysis of well-known companies’ successes and failures rings true, and he writes with refreshing directness, using clear examples, vivid analogies (“the energy of a used-car lot on the last day of the month”), and relatable personal anecdotes. This is a rare example of a business book that’s both useful and entertaining.

Insightful and inspiring business guidance that doubles as life advice.

Pub Date: March 15, 2026

ISBN: 9798988742456

Page Count: 230

Publisher: Cordurouy Books

Review Posted Online: April 10, 2026

Kirkus Reviews Issue: June 1, 2026

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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THE PSYCHOLOGICAL SAFETY PLAYBOOK FOR CHANGEMAKERS

A passionate and accessible guide to humanizing the workplace.

Helbig and Norman present a game plan for making leadership more responsively human.

In this expanded update to The Psychological Safety Playbook: Lead More Powerfully by Being More Human (2023), the authors provide “practical strategies for responding to resistance, sparking change, embodying the change we want to see, and moving forward deliberately,” specifically in a business setting. They suggest ways to encourage what they call “changemakers” through the use of five key “plays” from their playbook: Communicate Courageously, Master the Art of Listening, Manage Your Reactions (“shift from automatic reaction to conscious response to stay better connected to yourself and others”), Embrace Risk and Failure, and Design Inclusive Rituals. The goal is to ensure that organizational cultures promote psychological safety, guided by leaders who “walk the talk” by emphasizing their own humanity at every turn. (“We must be the first to share our own failures with our teams, which will start to make it possible for others to do the same.”) This call for example-setting is sounded throughout the book as Helbig and Norman urge their target audience (leaders and would-be leaders) to go beyond mere instruction and instead embody the qualities they want to see in their subordinates, such as continuous learning, active curiosity, and self-reflection. Each chapter includes a detailed “Recommended Reading” section and text with extensive numbered and bulleted points formatted to make the core concepts more immediately digestible. The authors effectively employ clear and empathetic prose to assure readers that psychological safety is slow to build and quick to break, observing that such safety requires steady attention and delivers outsize payoffs as a result. They refreshingly ground a great deal of the material in psychology and neuroscience, pointing out, for instance, that research has demonstrated that the parasympathetic nervous system responds to honest appreciation, which improves creative thinking. Some wistful readers might consider some of the authors’ suggestions beyond the reach of their own organizations, as when group facilitators are advised to “gently intervene when someone dominates the conversation,” but hope springs eternal.

A passionate and accessible guide to humanizing the workplace.

Pub Date: May 19, 2026

ISBN: 9798993550503

Page Count: 170

Publisher: Crazy Idea Press

Review Posted Online: April 23, 2026

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