A thought-provoking take on shaking up business as usual once the pandemic has passed.
The ongoing pandemic has changed the culture of the office forever—for good, perhaps, and certainly for ill.
“Remote work…is not a cure for shitty management or a bad business model or a bad product. It is merely an organizing principle.” So write business journalists Warzel and Petersen, who investigate what has been happening to many organizing principles of corporate life in the last two years. Some of the changes have been decidedly negative. One example is that the CDC has urged commuters to travel in personal vehicles rather than on mass transit even though, as one scholar observes, there is no strong link between disease transmission and public transportation. In addition, with isolation and remote working, the boundaries between work and life, already fuzzy, became a blur. Corporations expect their workers to be available at all times, and workers deploy tactics such as replying to emails in the middle of the night, showing their devotion. Much of the authors’ argument, repeated a few times too often, centers on their insistence that it’s up to the workers to establish and maintain guidelines for keeping personal time safe and otherwise driving changes in corporate culture. Extending this, they urge reshaping business so that work is not the be-all and end-all of life, arguing that a healthy corporate culture would allow and encourage workers to devote time to community endeavors, self-care, education, and other matters not easily reduced to the bottom line. A flexible work life—with some days in the office and others at home—would improve cities by giving people access to parks and other amenities outside the weekend and by encouraging the formation of communities. Of course, write the authors, “organizations are naturally resistant to change,” and our current form of capitalism puts human considerations well behind financial ones, even if the pandemic showed us a different way to conduct our work lives.
A thought-provoking take on shaking up business as usual once the pandemic has passed.Pub Date: Dec. 7, 2021
ISBN: 978-0-593-32009-9
Page Count: 272
Publisher: Knopf
Review Posted Online: Nov. 29, 2021
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...
A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.
The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.Pub Date: Nov. 1, 2011
ISBN: 978-0-374-27563-1
Page Count: 512
Publisher: Farrar, Straus and Giroux
Review Posted Online: Sept. 3, 2011
Kirkus Reviews Issue: Sept. 15, 2011
BOOK REVIEW
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The Stoics did much better with the much shorter Enchiridion.
A follow-on to the author’s garbled but popular 48 Laws of Power, promising that readers will learn how to win friends and influence people, to say nothing of outfoxing all those “toxic types” out in the world.
Greene (Mastery, 2012, etc.) begins with a big sell, averring that his book “is designed to immerse you in all aspects of human behavior and illuminate its root causes.” To gauge by this fat compendium, human behavior is mostly rotten, a presumption that fits with the author’s neo-Machiavellian program of self-validation and eventual strategic supremacy. The author works to formula: First, state a “law,” such as “confront your dark side” or “know your limits,” the latter of which seems pale compared to the Delphic oracle’s “nothing in excess.” Next, elaborate on that law with what might seem to be as plain as day: “Losing contact with reality, we make irrational decisions. That is why our success often does not last.” One imagines there might be other reasons for the evanescence of glory, but there you go. Finally, spin out a long tutelary yarn, seemingly the longer the better, to shore up the truism—in this case, the cometary rise and fall of one-time Disney CEO Michael Eisner, with the warning, “his fate could easily be yours, albeit most likely on a smaller scale,” which ranks right up there with the fortuneteller’s “I sense that someone you know has died" in orders of probability. It’s enough to inspire a new law: Beware of those who spend too much time telling you what you already know, even when it’s dressed up in fresh-sounding terms. “Continually mix the visceral with the analytic” is the language of a consultant’s report, more important-sounding than “go with your gut but use your head, too.”
The Stoics did much better with the much shorter Enchiridion.Pub Date: Oct. 23, 2018
ISBN: 978-0-525-42814-5
Page Count: 580
Publisher: Viking
Review Posted Online: July 30, 2018
Kirkus Reviews Issue: Aug. 15, 2018
BOOK REVIEW
BOOK REVIEW
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