A skillfully written, professionally designed guide that offers tips and strategies that should resonate with anyone in a...
Two communication trainers attempt to redefine the concept of business presentations.
Given the way business is changing in an age of digital communications and social media, it was probably inevitable that someone would take a fresh look at live, in-person presentations. According to Ludwig and Owen-Boger, who professionally offer training in presentation skills, “much of what you have been taught about presenting has to be replaced.” The authors believe that people shouldn’t give speeches, but have conversations—“an exchange between a presenter and an audience.” They employ a nonthreatening method, and cleverly format the book to effectively immerse readers in their training techniques. Readers follow eight people, each with his or her own needs and objectives, as they go through a presentation training workshop. The authors describe the background of each participant (such as Terry, a new IT director who’s “[n]ervous with executive leadership,” or Luis, an entrepreneur who wants to “[p]roject a professional image”) and show how each learns new skills to alleviate his or her concerns. Along the way, readers are sure to identify with one or more of the participants, and relate to some of the challenges they face in their organizations. In addition to the book’s nice balance of explanation and demonstration, it has other novel features that make it stand out. For example, the authors use two different typefaces to identify themselves when they “speak,” and precede each chapter with key bullet points (much like presentation slides). The book uses graphics such as handwritten name cards, Post-it notes and flip charts to enhance the realism of the workshop environment, as well as helpful sidebars that address specific questions (such as, “How long should I pause?” and “How can I eliminate ‘ums’?”). The overall effect is both practical and involving.
A skillfully written, professionally designed guide that offers tips and strategies that should resonate with anyone in a business setting.Pub Date: July 15, 2014
ISBN: 978-0983870326
Page Count: 234
Publisher: Granville Circle Press
Review Posted Online: Sept. 2, 2014
Review Program: Kirkus Indie
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...
A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.
The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.Pub Date: Nov. 1, 2011
ISBN: 978-0-374-27563-1
Page Count: 512
Publisher: Farrar, Straus and Giroux
Review Posted Online: Sept. 3, 2011
Kirkus Reviews Issue: Sept. 15, 2011
BOOK REVIEW
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These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.
A helpful guide to working effectively with people from other cultures.
“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.
These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.Pub Date: May 27, 2014
ISBN: 978-1-61039-250-1
Page Count: 288
Publisher: PublicAffairs
Review Posted Online: April 15, 2014
Kirkus Reviews Issue: May 1, 2014
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