Succinct and skillfully written; an eye-opener for business leaders.

DO THE RIGHT THING

IN BUSINESS IMPROVEMENT, INCLUDING PROCESS AND TECHNOLOGY

A debut book precisely defines a business improvement model.

Duryea, who spent three decades as an innovation specialist and worked on over 60 enhancement projects, clearly lays out a plan for implementing a strategy for business improvement. The author is nothing if not direct; he states that the common thread in every improvement project failure is “that leadership did not implement a project that empowered the organization’s most basic goal. The most basic goal is the organization’s core business model.” He goes on to discuss this model in detail but first defines “The Law of Business Reality—Organizations serve customers in a profitable way or cease to exist.” This description is typical of Duryea’s exceedingly lucid prose, one of the assets of the book. Equally strong is the volume’s tight organization into three parts with chapters that treat discrete aspects of a business improvement model, building one upon the other. Part 1 addresses three basics: the business reality law and core model as well as “influencers” of the model. Part 2 concerns business processes, smartly divided into two sets—one comprises courses generally applied to all businesses, and the other is industry-specific. Of particular interest in Part 2 are three industry examples: professional services, financial services, and manufacturing. Processes for these industries are described in text and illustrated in a useful chart that identifies similarities and differences. Part 3 discusses how processes are enabled within businesses. Describing implementation, this last part includes a discussion of internal and external resources and their applications as well as a particularly engaging commentary on technology enablement. Here, the author makes a key point: While technology is critically important, it “is not a core business model. More specific technology cannot fix a broken core business model or replace the need for a core business model.” At the close of each chapter of this impressive book, Duryea adds another step to his business improvement model so that, by the end of the work, it comprises a complete 15-step program—a nice technique.

Succinct and skillfully written; an eye-opener for business leaders.

Pub Date: July 28, 2015

ISBN: 978-1-4908-8607-7

Page Count: 200

Publisher: Westbow Press

Review Posted Online: Feb. 15, 2018

Kirkus Reviews Issue: April 15, 2018

Did you like this book?

No Comments Yet

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

THINKING, FAST AND SLOW

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 4, 2011

Kirkus Reviews Issue: Sept. 15, 2011

Did you like this book?

A timely, vividly realized reminder to slow down and harness the restorative wonders of serenity.

STILLNESS IS THE KEY

An exploration of the importance of clarity through calmness in an increasingly fast-paced world.

Austin-based speaker and strategist Holiday (Conspiracy: Peter Thiel, Hulk Hogan, Gawker, and the Anatomy of Intrigue, 2018, etc.) believes in downshifting one’s life and activities in order to fully grasp the wonder of stillness. He bolsters this theory with a wide array of perspectives—some based on ancient wisdom (one of the author’s specialties), others more modern—all with the intent to direct readers toward the essential importance of stillness and its “attainable path to enlightenment and excellence, greatness and happiness, performance as well as presence.” Readers will be encouraged by Holiday’s insistence that his methods are within anyone’s grasp. He acknowledges that this rare and coveted calm is already inside each of us, but it’s been worn down by the hustle of busy lives and distractions. Recognizing that this goal requires immense personal discipline, the author draws on the representational histories of John F. Kennedy, Buddha, Tiger Woods, Fred Rogers, Leonardo da Vinci, and many other creative thinkers and scholarly, scientific texts. These examples demonstrate how others have evolved past the noise of modern life and into the solitude of productive thought and cleansing tranquility. Holiday splits his accessible, empowering, and sporadically meandering narrative into a three-part “timeless trinity of mind, body, soul—the head, the heart, the human body.” He juxtaposes Stoic philosopher Seneca’s internal reflection and wisdom against Donald Trump’s egocentric existence, with much of his time spent “in his bathrobe, ranting about the news.” Holiday stresses that while contemporary life is filled with a dizzying variety of “competing priorities and beliefs,” the frenzy can be quelled and serenity maintained through a deliberative calming of the mind and body. The author shows how “stillness is what aims the arrow,” fostering focus, internal harmony, and the kind of holistic self-examination necessary for optimal contentment and mind-body centeredness. Throughout the narrative, he promotes that concept mindfully and convincingly.

A timely, vividly realized reminder to slow down and harness the restorative wonders of serenity.

Pub Date: Oct. 1, 2019

ISBN: 978-0-525-53858-5

Page Count: 288

Publisher: Portfolio

Review Posted Online: July 21, 2019

Kirkus Reviews Issue: Aug. 15, 2019

Did you like this book?

more