A comprehensive, rigorous, and friendly guide to transforming organizations.
Bondareva, the founder and CEO of consultancy Vivit Worldwide, explores the many factors involved in leading organizations through transformative change.
This “trail guide for change-makers” focuses on fostering transformative change by increasing effectiveness, rather than pursuing incremental change by improving efficiency: “Incremental change fine-tunes the system while transformation recasts it, fundamentally changing the rules, structures, systems, skills, and processes.” She views this sort of change-making as a vocation that has lacked the definition and structure of an established professional discipline, and this book is intended to provide that framework, arguing for a process of “change design” that comes before and goes beyond the better-known work of change management. Using concrete examples from her personal experience, she breaks the process into six key stages: “Finding Your Purpose,” “Identifying the Idea,” “Vetting the Idea,” “Creating Change” (the most substantial section), “Getting Yourself Ready,” and “Exit.” Bondareva covers various modes of change-making (advocacy, supporting others, intrapreneurship, and entrepreneurship), 10 “megatrends” that offer opportunities for meaningful change (“In a world seemingly run by technology, we are hungry for solutions that honor our humanity and deliver more than a modicum of compassion,” she notes at one point), risk assessment, getting funding and support, implementation, and more. The author presents familiar concepts in fresh ways; for example, she defines risk assessment as confidence versus trepidation, and transformation as a current state versus a future state. She also provides useful exercises, strategies, and tips for everything from preparing financials and presentations to gauging impact and managing stress relief. In addition, Bondareva strongly emphasizes the importance of seeing other people’s points of view. Despite some repetition, the author’s style is clear and direct, using simple analogies, examples, and occasional charts and diagrams to explain potentially difficult concepts. Her passion for her subject is obvious as she frankly presents the challenges of trying to change the status quo while also encouraging readers to overcome such obstacles. The final section (“What Now?”) sums up the book’s main ideas and compiles several exercises into a “Change-Maker’s Checklist.”
A comprehensive, rigorous, and friendly guide to transforming organizations.Pub Date: Nov. 29, 2023
ISBN: 9798865487982
Page Count: 407
Publisher: Self
Review Posted Online: March 20, 2024
Kirkus Reviews Issue: May 1, 2024
Review Program: Kirkus Indie
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...
A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.
The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.Pub Date: Nov. 1, 2011
ISBN: 978-0-374-27563-1
Page Count: 512
Publisher: Farrar, Straus and Giroux
Review Posted Online: Sept. 3, 2011
Kirkus Reviews Issue: Sept. 15, 2011
BOOK REVIEW
IN THE NEWS
IN THE NEWS
A passionate and accessible guide to humanizing the workplace.
Helbig and Norman present a game plan for making leadership more responsively human.
In this expanded update to The Psychological Safety Playbook: Lead More Powerfully by Being More Human (2023), the authors provide “practical strategies for responding to resistance, sparking change, embodying the change we want to see, and moving forward deliberately,” specifically in a business setting. They suggest ways to encourage what they call “changemakers” through the use of five key “plays” from their playbook: Communicate Courageously, Master the Art of Listening, Manage Your Reactions (“shift from automatic reaction to conscious response to stay better connected to yourself and others”), Embrace Risk and Failure, and Design Inclusive Rituals. The goal is to ensure that organizational cultures promote psychological safety, guided by leaders who “walk the talk” by emphasizing their own humanity at every turn. (“We must be the first to share our own failures with our teams, which will start to make it possible for others to do the same.”) This call for example-setting is sounded throughout the book as Helbig and Norman urge their target audience (leaders and would-be leaders) to go beyond mere instruction and instead embody the qualities they want to see in their subordinates, such as continuous learning, active curiosity, and self-reflection. Each chapter includes a detailed “Recommended Reading” section and text with extensive numbered and bulleted points formatted to make the core concepts more immediately digestible. The authors effectively employ clear and empathetic prose to assure readers that psychological safety is slow to build and quick to break, observing that such safety requires steady attention and delivers outsize payoffs as a result. They refreshingly ground a great deal of the material in psychology and neuroscience, pointing out, for instance, that research has demonstrated that the parasympathetic nervous system responds to honest appreciation, which improves creative thinking. Some wistful readers might consider some of the authors’ suggestions beyond the reach of their own organizations, as when group facilitators are advised to “gently intervene when someone dominates the conversation,” but hope springs eternal.
A passionate and accessible guide to humanizing the workplace.Pub Date: May 19, 2026
ISBN: 9798993550503
Page Count: 170
Publisher: Crazy Idea Press
Review Posted Online: April 23, 2026
Review Program: Kirkus Indie
BOOK REVIEW
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