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THE PROFIT PARADOX

HOW THRIVING FIRMS THREATEN THE FUTURE OF WORK

A provocative case, and one that those who feel undervalued in the present economy will surely appreciate.

A sharply argued thesis that one effect of all-powerful corporations is the suppression of wages for working people across the board.

Productivity has risen markedly since 1980, writes Barcelona-based economist Eeckhout, “yet what most workers get in exchange for producing that output has not kept up.” Indeed, wages have fallen, especially for “unskilled workers” and those without a college education. Even skilled professionals are losing ground. Meanwhile, corporations such as Amazon and Google have become near monopolies. The labor share of the economy, as Eeckhout puts it formally—though this book requires no background in economics to understand—was about 65% in 1980 and is below 58% today. “A decline of seven percentage points—or 10 percent—may seem tiny,” he adds, “but that includes the earnings of…top earners, and not just the low-paid workers.” Given the inequalities in today’s winner-take-all economy, workers understandably feel that they have no stake in the game and no vested interest in seeing that the system is maintained, giving rise to political unrest. In a novel, intriguing argument, Eeckhout holds that Amazon and other monopolies could well afford to lower their costs, which would mean more volume, yet they keep their prices high in order to curb demand and keep labor costs down while maintaining market power. The author notes that whereas the two largest retailers before the Depression, Sears and A&P, had a market share of just 3%, Walmart and Amazon today “account for 15 percent of retail sales.” Yet antitrust regulators, as well as politicians of all stripes, are silent. Eeckhout proposes that existing antitrust laws be brought to bear to force higher wages as well as to pry data from the hands of corporations and back into the purview of the consumers who generate it.

A provocative case, and one that those who feel undervalued in the present economy will surely appreciate.

Pub Date: June 1, 2021

ISBN: 978-0-691-21447-4

Page Count: 336

Publisher: Princeton Univ.

Review Posted Online: April 12, 2021

Kirkus Reviews Issue: May 1, 2021

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MAGIC WORDS

WHAT TO SAY TO GET YOUR WAY

Perhaps not magic but appealing nonetheless.

Want to get ahead in business? Consult a dictionary.

By Wharton School professor Berger’s account, much of the art of persuasion lies in the art of choosing the right word. Want to jump ahead of others waiting in line to use a photocopy machine, even if they’re grizzled New Yorkers? Throw a because into the equation (“Excuse me, I have five pages. May I use the Xerox machine, because I’m in a rush?”), and you’re likely to get your way. Want someone to do your copying for you? Then change your verbs to nouns: not “Can you help me?” but “Can you be a helper?” As Berger notes, there’s a subtle psychological shift at play when a person becomes not a mere instrument in helping but instead acquires an identity as a helper. It’s the little things, one supposes, and the author offers some interesting strategies that eager readers will want to try out. Instead of alienating a listener with the omniscient should, as in “You should do this,” try could instead: “Well, you could…” induces all concerned “to recognize that there might be other possibilities.” Berger’s counsel that one should use abstractions contradicts his admonition to use concrete language, and it doesn’t help matters to say that each is appropriate to a particular situation, while grammarians will wince at his suggestion that a nerve-calming exercise to “try talking to yourself in the third person (‘You can do it!’)” in fact invokes the second person. Still, there are plenty of useful insights, particularly for students of advertising and public speaking. It’s intriguing to note that appeals to God are less effective in securing a loan than a simple affirmative such as “I pay all bills…on time”), and it’s helpful to keep in mind that “the right words used at the right time can have immense power.”

Perhaps not magic but appealing nonetheless.

Pub Date: March 7, 2023

ISBN: 9780063204935

Page Count: 256

Publisher: Harper Business

Review Posted Online: March 23, 2023

Kirkus Reviews Issue: April 15, 2023

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#GIRLBOSS

Career and business advice for the hashtag generation. For all its self-absorption, this book doesn’t offer much reflection...

A Dumpster diver–turned-CEO details her rise to success and her business philosophy.

In this memoir/business book, Amoruso, CEO of the Internet clothing store Nasty Gal, offers advice to young women entrepreneurs who seek an alternative path to fame and fortune. Beginning with a lengthy discussion of her suburban childhood and rebellious teen years, the author describes her experiences living hand to mouth, hitchhiking, shoplifting and dropping out of school. Her life turned around when, bored at work one night, she decided to sell a few pieces of vintage clothing on eBay. Fast-forward seven years, and Amoruso was running a $100 million company with 350 employees. While her success is admirable, most of her advice is based on her own limited experiences and includes such hackneyed lines as, “When you accept yourself, it’s surprising how much other people will accept you, too.” At more than 200 pages, the book is overlong, and much of what the author discusses could be summarized in a few tweets. In fact, much of it probably has been: One of the most interesting sections in the book is her description of how she uses social media. Amoruso has a spiritual side, as well, and she describes her belief in “chaos magic” and “sigils,” a kind of wishful-thinking exercise involving abstract words. The book also includes sidebars featuring guest “girlbosses” (bloggers, Internet entrepreneurs) who share equally clichéd suggestions for business success. Some of the guidance Amoruso offers for interviews (don’t dress like you’re going to a nightclub), getting fired (don’t call anyone names) and finding your fashion style (be careful which trends you follow) will be helpful to her readers, including the sage advice, “You’re not special.”

Career and business advice for the hashtag generation. For all its self-absorption, this book doesn’t offer much reflection or insight.

Pub Date: May 6, 2014

ISBN: 978-0-399-16927-4

Page Count: 256

Publisher: Portfolio

Review Posted Online: June 22, 2014

Kirkus Reviews Issue: July 15, 2014

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