Sensible, actionable advice for anyone hoping to move a brand into the upper echelons of retailing.



A fashionista offers marketers advice for connecting with the elusive luxury customer.

In a world where suburban teens tote designer handbags and Prada is available at the local outlet mall, how is luxury defined? As more consumers gain access to ostensibly high-end goods, many luxury brands are struggling to distinguish themselves while retaining the aura of exclusivity. How does a luxury company ensure that its products get into the hands of the “right” customer? And how does it hold on to a shopper “whose needs are constantly growing and changing”? These are questions that Phillips tackles in this marketing guidebook for those who want to grab the attention—and the dollars—of the ultrahigh-net-worth shopper. Each brief, easy-to-read chapter delivers a single marketing lesson, whether it’s the benefits—and hazards—of licensing a luxury brand, the importance of cultivating a smaller, elite clientele rather than courting mass appeal, or the dangers posed by counterfeiters. Charts and graphs illustrate concepts such as the “luxury consumption pyramid,” and callouts draw attention to key points. Like a textbook, chapters end with a list of lessons learned and a question for readers. Some of Phillips’ insights are common sense; most luxury marketers have probably realized the importance of having easy-to-navigate, smartphone-optimized websites, for example. But the handbook also offers on-point guidance on tapping the fast-growing global luxury market, noting that elite shoppers from countries like Brazil and China are big consumers of luxury goods, but simply opening new stores in these markets may not guarantee growth. Instead, a smarter approach could involve developing online sales, producing regionally tailored products (such as Hermès saris for the Indian market), and building overall brand awareness to capture tourist shoppers. Other useful tips include guidance on creating spin-off children’s brands, which provide a luxury consumer a chance to “indulge in a form of shopping that can be rationalized as selfless,” the changing habits of the high-end shopper, and how embracing a sustainable business model can benefit both the environment and the bottom line.

Sensible, actionable advice for anyone hoping to move a brand into the upper echelons of retailing.

Pub Date: July 14, 2012

ISBN: 978-1475113327

Page Count: 256

Publisher: CreateSpace

Review Posted Online: Aug. 20, 2012

Kirkus Reviews Issue: Sept. 15, 2012

Did you like this book?

No Comments Yet

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...


A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 4, 2011

Kirkus Reviews Issue: Sept. 15, 2011

Did you like this book?

Gucci demonstrates all the bravado and ferocious self-confidence that he counsels—and the photos are a nice bonus.


A hip-hop star who went on his first international tour wearing an ankle monitor explains how to succeed.

“The words you are about to read can help you,” writes Gucci. “That’s because there is truth in them. These are words of wisdom, like the Bible and its proverbs.” Unquestionably, Gucci likes to aim high, as many of his proverbs attest: “Stop Underestimating Yourself”; “Whatever You’re Thinking, Think Bigger”; “Nobody Cares. Work Harder”; “When They Sleep, I’m Grinding”; “Do More, Get More.” And never forget, “Women Are Brilliant.” Gucci not only shares his recipes for success. As in a cookbook that shows pictures of the end result, the author includes dozens of dazzling photos of himself and his beautiful wife, among them a series on his surprise wedding proposal at an Atlanta Hawks game. After the success of his bestselling debut, The Autobiography of Gucci Mane, Gucci has realized there is money to be made in the book business. In addition to the Bible, he has his eye on Malcolm Gladwell and his reported $5 million advances. While he is “cool with Malcolm Gladwell being more celebrated than me as an author…the difference between Malcolm Gladwell and me is that I’m going to make more money because I’m going to make so many books for my following….You can enjoy this book or not, but I’m going to make my fifty-second book, my hundred and eighth book.” Many readers will hope that one of them will be a diet book, as the 100-plus pounds Gucci has lost and kept off are a frequent topic—alas, he doesn’t reveal his weight loss secrets here. Until the next book, try to live the Gucci Mane way. “Avoid lazy and miserable people,” and “Find something to be excited about every day.”

Gucci demonstrates all the bravado and ferocious self-confidence that he counsels—and the photos are a nice bonus.

Pub Date: Oct. 13, 2020

ISBN: 978-1-982146-78-8

Page Count: 272

Publisher: Simon & Schuster

Review Posted Online: Sept. 10, 2020

Kirkus Reviews Issue: Oct. 1, 2020

Did you like this book?