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COLLISION

HOW THE RANK AND FILE TOOK BACK THE TEAMSTERS

The gritty, well-told tale of an overdue change in leadership at the International Brotherhood of Teamsters. Newsday labor correspondent Crowe (America for Sale, 1978) recounts how Ron Carey, erstwhile head of a UPS local in N.Y.C., last December became the first general president of the IBT to be democratically elected in many a decade. But before explaining how his working-class hero gained an office once held by the infamous likes of Dave Beck, Jimmy Hoffa, and Jackie Presser, Crowe delivers a detailed rundown on the factors that made reform necessary as well as possible. Noting, for instance, that the US Department of Justice had been pushing the mob-influenced union to clean up its act for 30 or more years, the author details the agency's preparation of racketeering charges during the late 1980's. On the eve of a jury trial, though, the case was settled by a 1989 consent decree that provided for the appointment of three court-appointed monitors, who eventually modified the rules that had permitted corrupt regimes to perpetuate themselves. Crowe then offers a frequently engrossing account of how an independent upstart bested two representatives of the old guard. The lengthy, closely watched campaign, he shows, was marked by dirty politics (albeit precious little intimidation or violence), inadequate financing—and apathy. Although only 28% of those eligible to vote did so, Carey nonetheless achieved, with a 48.5% plurality, the equivalent of a landslide mandate. Since taking control, moreover, he's been making good on promises to cut executive salaries, sell off the IBT's jetliners, increase the organizing budget, and otherwise get his union back into labor's mainstream. As Crowe suggests, this may be the first book about the Teamsters to feature a happy ending. More to the point, though, it's a consistently absorbing and instructive piece of work with potentially wide appeal. (Eight-page photo insert—not seen.)

Pub Date: March 12, 1993

ISBN: 0-684-19373-6

Page Count: 288

Publisher: Scribner

Review Posted Online: May 19, 2010

Kirkus Reviews Issue: Jan. 1, 1993

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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THE CULTURE MAP

BREAKING THROUGH THE INVISIBLE BOUNDARIES OF GLOBAL BUSINESS

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

A helpful guide to working effectively with people from other cultures.

“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

Pub Date: May 27, 2014

ISBN: 978-1-61039-250-1

Page Count: 288

Publisher: PublicAffairs

Review Posted Online: April 15, 2014

Kirkus Reviews Issue: May 1, 2014

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