A detailed and disturbing look at the consulting industry and its negative impacts on companies and governments.
Two respected researchers draw back the curtain to probe the consulting industry, and what they find is worrying.
Mazzucato and Collington, academics connected to the Institute for Innovation and Public Purpose at the University College London, ask an interesting, important question: What is it that consultant firms are really selling? The answer seems to be confidence—the image that they know what they are doing, with a level of expertise and knowledge higher than that of the client. Or maybe it’s more of a “confidence trick,” a sleight of hand that provides huge profits for little actual assistance. The authors deeply examine the activities of the giant consulting companies, particularly McKinsey, Boston Consulting Group, Bain & Company, and the “Big Four” accounting firms. These corporations expanded massively in the 1980s and 1990s on the back of a neoliberal wave of privatization, outsourcing, and reorganization. While they present themselves as objective advisers, their proposals usually involve cuts to staff numbers and a focus on short-term gains. Mazzucato and Collington look at several cases where their advice turned out to be spectacularly, painfully wrong—although the consultants still walked away with fattened pockets. The authors point out that the expertise of consultants is often exaggerated and tends to be generalist rather than specialized. The use of consultants undercuts the development of intellectual capital within the client organization, resulting in problems that require more consultants to fix. In the concluding section, the authors give advice to anyone considering engaging consultants, such as first examining your own organization to see if the needed expertise is already available. Clear metrics to gauge success or failure should be incorporated into a contract, and research into the record of the consulting firm is invaluable. As the authors demonstrate, these are simple steps that could save a great deal of money, time and difficulty.
A detailed and disturbing look at the consulting industry and its negative impacts on companies and governments.Pub Date: March 7, 2023
ISBN: 9780593492673
Page Count: 352
Publisher: Penguin Press
Review Posted Online: Jan. 27, 2023
Kirkus Reviews Issue: March 1, 2023
BOOK REVIEW
A smart, rewarding consideration of football’s popularity—and eventual downfall.
A wide-ranging writer on his football fixation.
Is our biggest spectator sport “a practical means for understanding American life”? Klosterman thinks so, backing it up with funny, thought-provoking essays about TV coverage, ethical quandaries, and the rules themselves. Yet those who believe it’s a brutal relic of a less enlightened era need only wait, “because football is doomed.” Marshalling his customary blend of learned and low-culture references—Noam Chomsky, meet AC/DC—Klosterman offers an “expository obituary” of a game whose current “monocultural grip” will baffle future generations. He forecasts that economic and social forces—the NFL’s “cultivation of revenue,” changes in advertising, et al.—will end its cultural centrality. It’s hard to imagine a time when “football stops and no one cares,” but Klosterman cites an instructive precedent. Horse racing was broadly popular a century ago, when horses were more common in daily life. But that’s no longer true, and fandom has plummeted. With youth participation on a similar trajectory, Klosterman foresees a time when fewer people have a personal connection to football, rendering it a “niche” pursuit. Until then, the sport gives us much to consider, with Klosterman as our well-informed guide. Basketball is more “elegant,” but “football is the best television product ever,” its breaks between plays—“the intensity and the nothingness,” à la Sartre—provide thrills and space for reflection or conversation. For its part, the increasing “intellectual density” of the game, particularly for quarterbacks, mirrors a broader culture marked by an “ongoing escalation of corporate and technological control.” Klosterman also has compelling, counterintuitive takes on football gambling, GOAT debates, and how one major college football coach reminds him of “Laura Ingalls Wilder’s much‑loved Little House novels.” A beloved sport’s eventual death spiral has seldom been so entertaining.
A smart, rewarding consideration of football’s popularity—and eventual downfall.Pub Date: Jan. 20, 2026
ISBN: 9780593490648
Page Count: 304
Publisher: Penguin Press
Review Posted Online: Oct. 24, 2025
Kirkus Reviews Issue: Dec. 1, 2025
For Howard Zinn, long-time civil rights and anti-war activist, history and ideology have a lot in common. Since he thinks that everything is in someone's interest, the historian—Zinn posits—has to figure out whose interests he or she is defining/defending/reconstructing (hence one of his previous books, The Politics of History). Zinn has no doubts about where he stands in this "people's history": "it is a history disrespectful of governments and respectful of people's movements of resistance." So what we get here, instead of the usual survey of wars, presidents, and institutions, is a survey of the usual rebellions, strikes, and protest movements. Zinn starts out by depicting the arrival of Columbus in North America from the standpoint of the Indians (which amounts to their standpoint as constructed from the observations of the Europeans); and, after easily establishing the cultural disharmony that ensued, he goes on to the importation of slaves into the colonies. Add the laborers and indentured servants that followed, plus women and later immigrants, and you have Zinn's amorphous constituency. To hear Zinn tell it, all anyone did in America at any time was to oppress or be oppressed; and so he obscures as much as his hated mainstream historical foes do—only in Zinn's case there is that absurd presumption that virtually everything that came to pass was the work of ruling-class planning: this amounts to one great indictment for conspiracy. Despite surface similarities, this is not a social history, since we get no sense of the fabric of life. Instead of negating the one-sided histories he detests, Zinn has merely reversed the image; the distortion remains.
Pub Date: Jan. 1, 1979
ISBN: 0061965588
Page Count: 772
Publisher: Harper & Row
Review Posted Online: May 26, 2012
Kirkus Reviews Issue: Jan. 1, 1979
BOOK REVIEW
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