A detailed and disturbing look at the consulting industry and its negative impacts on companies and governments.
Two respected researchers draw back the curtain to probe the consulting industry, and what they find is worrying.
Mazzucato and Collington, academics connected to the Institute for Innovation and Public Purpose at the University College London, ask an interesting, important question: What is it that consultant firms are really selling? The answer seems to be confidence—the image that they know what they are doing, with a level of expertise and knowledge higher than that of the client. Or maybe it’s more of a “confidence trick,” a sleight of hand that provides huge profits for little actual assistance. The authors deeply examine the activities of the giant consulting companies, particularly McKinsey, Boston Consulting Group, Bain & Company, and the “Big Four” accounting firms. These corporations expanded massively in the 1980s and 1990s on the back of a neoliberal wave of privatization, outsourcing, and reorganization. While they present themselves as objective advisers, their proposals usually involve cuts to staff numbers and a focus on short-term gains. Mazzucato and Collington look at several cases where their advice turned out to be spectacularly, painfully wrong—although the consultants still walked away with fattened pockets. The authors point out that the expertise of consultants is often exaggerated and tends to be generalist rather than specialized. The use of consultants undercuts the development of intellectual capital within the client organization, resulting in problems that require more consultants to fix. In the concluding section, the authors give advice to anyone considering engaging consultants, such as first examining your own organization to see if the needed expertise is already available. Clear metrics to gauge success or failure should be incorporated into a contract, and research into the record of the consulting firm is invaluable. As the authors demonstrate, these are simple steps that could save a great deal of money, time and difficulty.
A detailed and disturbing look at the consulting industry and its negative impacts on companies and governments.Pub Date: March 7, 2023
ISBN: 9780593492673
Page Count: 352
Publisher: Penguin Press
Review Posted Online: Jan. 27, 2023
Kirkus Reviews Issue: March 1, 2023
BOOK REVIEW
A short, smart analysis of perhaps the most famous passage in American history reveals its potency and unfulfilled promise.
Words that made a nation.
Isaacson is known for expansive biographies of great thinkers (and Elon Musk), but here he pens a succinct, stimulating commentary on the Founding Fathers’ ode to “life, liberty, and the pursuit of happiness.” His close reading of the Declaration of Independence’s second sentence, published to mark the 250th anniversary of the document’s adoption, doesn’t downplay its “moral contradiction.” Thomas Jefferson enslaved hundreds of people yet called slavery “a cruel war against human nature” in his first draft of the Declaration. All but 15 of the document’s 56 signers owned enslaved people. While the sentence in question asserted “all men are created equal” and possess “unalienable rights,” the Founders “consciously and intentionally” excluded women, Native Americans, and enslaved people. And yet the sentence is powerful, Isaacson writes, because it names a young nation’s “aspirations.” He mounts a solid defense of what ought to be shared goals, among them economic fairness, “moral compassion,” and a willingness to compromise. “Democracy depends on this,” he writes. Isaacson is excellent when explaining how Enlightenment intellectuals abroad influenced the founders. Benjamin Franklin, one of the Declaration’s “five-person drafting committee,” stayed in David Hume’s home for a month in the early 1770s, “discussing ideas of natural rights” with the Scottish philosopher. Also strong is Isaacson’s discussion of the “edits and tweaks” made to Jefferson’s draft. As recommended by Franklin and others, the changes were substantial, leaving Jefferson “distraught.” Franklin, who emerges as the book’s hero, helped establish municipal services, founded a library, and encouraged religious diversity—the kind of civic-mindedness that we could use more of today, Isaacson reminds us.
A short, smart analysis of perhaps the most famous passage in American history reveals its potency and unfulfilled promise.Pub Date: Nov. 18, 2025
ISBN: 9781982181314
Page Count: 80
Publisher: Simon & Schuster
Review Posted Online: Aug. 29, 2025
Kirkus Reviews Issue: Oct. 1, 2025
BOOK REVIEW
BOOK REVIEW
BOOK REVIEW
SEEN & HEARD
A moving meditation on mortality by a gifted writer whose dual perspectives of physician and patient provide a singular...
A neurosurgeon with a passion for literature tragically finds his perfect subject after his diagnosis of terminal lung cancer.
Writing isn’t brain surgery, but it’s rare when someone adept at the latter is also so accomplished at the former. Searching for meaning and purpose in his life, Kalanithi pursued a doctorate in literature and had felt certain that he wouldn’t enter the field of medicine, in which his father and other members of his family excelled. “But I couldn’t let go of the question,” he writes, after realizing that his goals “didn’t quite fit in an English department.” “Where did biology, morality, literature and philosophy intersect?” So he decided to set aside his doctoral dissertation and belatedly prepare for medical school, which “would allow me a chance to find answers that are not in books, to find a different sort of sublime, to forge relationships with the suffering, and to keep following the question of what makes human life meaningful, even in the face of death and decay.” The author’s empathy undoubtedly made him an exceptional doctor, and the precision of his prose—as well as the moral purpose underscoring it—suggests that he could have written a good book on any subject he chose. Part of what makes this book so essential is the fact that it was written under a death sentence following the diagnosis that upended his life, just as he was preparing to end his residency and attract offers at the top of his profession. Kalanithi learned he might have 10 years to live or perhaps five. Should he return to neurosurgery (he could and did), or should he write (he also did)? Should he and his wife have a baby? They did, eight months before he died, which was less than two years after the original diagnosis. “The fact of death is unsettling,” he understates. “Yet there is no other way to live.”
A moving meditation on mortality by a gifted writer whose dual perspectives of physician and patient provide a singular clarity.Pub Date: Jan. 19, 2016
ISBN: 978-0-8129-8840-6
Page Count: 248
Publisher: Random House
Review Posted Online: Sept. 29, 2015
Kirkus Reviews Issue: Oct. 15, 2015
PERSPECTIVES
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