by Menachem Horev ‧ RELEASE DATE: July 14, 2008
Readers unfamiliar with the semiconductor industry might find the text daunting but the essential information is useful in...
Horev brings 20 years of experience to bear in this methodical treatment of problem solving in the semi-conductor industry, written with wider use of these analytical techniques in mind.
The processes by which silicon ingots are cut into wafers, etched and assembled into microchips are highly complex, meticulous down to microscopic detail and demanding complete cleanliness and quality-control on both macro- and microscopic levels. Horev’s manual emerges from the management of these systems, encompassing the problem solving necessary to suss out production issues on an active line where controlling time and material loss, as well as maintaining quality control and product reliability, are paramount. Such manufacturing processes are so complex that exhaustive monitoring of every parameter would require, according to Horev’s calculations, millions of monitoring sights for a single process parameter, or the allowable range of results for a certain component. But with a more realistic quantity of monitoring sites, data collection and analytical acumen, the sources of problems can be deduced. He begins by cataloging the types of process noise, or deviation from anticipated results, and how these scenarios will appear in measured fluctuations over time, as visualized in trend charts, ranging from single events to patterns of repetition that might be rooted in either human or machine defects—the wearing out of a polishing disk or incorrect maintenance by workers. He outlines the sequence of cause analysis, a continuous cycle that encompasses problem definition, problem characterization, model building and model validation. Here, the complete and useful model has three components: conditions or initial qualities; properties, or the impact that these conditions have; and behavior—how these conditions reflect on the system. While simpler models work in the description of sequential events, coincidental events might be involved in the root cause, requiring the pursuit of a number of simultaneous and interrelated conditions, effects, symptoms, etc. This is where property trees and other models are used to enumerate then eliminate paths from observed effects to possible root causes as well as the interplay between a model’s many elements. In emphasizing human factors in both the manufacturing processes and the problem-solving team, and connecting problem-solving technique in a specific environment to applications in the world at large, Horev stresses the importance of ingenuity on the part of investigators, as well as a pragmatic observance of boundaries to an investigation—the extent, for example, to which an investigation ought to usefully be pursued.
Readers unfamiliar with the semiconductor industry might find the text daunting but the essential information is useful in its application across disciplines.Pub Date: July 14, 2008
ISBN: 978-1425139773
Page Count: 252
Publisher: Trafford
Review Posted Online: Jan. 4, 2011
Review Program: Kirkus Indie
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by Daniel Kahneman ‧ RELEASE DATE: Nov. 1, 2011
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...
A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.
The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.Pub Date: Nov. 1, 2011
ISBN: 978-0-374-27563-1
Page Count: 512
Publisher: Farrar, Straus and Giroux
Review Posted Online: Sept. 3, 2011
Kirkus Reviews Issue: Sept. 15, 2011
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by Erin Meyer ‧ RELEASE DATE: May 27, 2014
These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.
A helpful guide to working effectively with people from other cultures.
“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.
These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.Pub Date: May 27, 2014
ISBN: 978-1-61039-250-1
Page Count: 288
Publisher: PublicAffairs
Review Posted Online: April 15, 2014
Kirkus Reviews Issue: May 1, 2014
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