by Michael Brey ‧ RELEASE DATE: N/A
A forceful, thought-provoking explanation of a system for better results in business.
A system for governing value production in the corporate world.
“There is a consistent pattern across organizations of every size,” writes Brey, referencing the way businesses expect to increase market share and expand their customer base. “Decisions are well justified, vendors are carefully selected, initiatives are funded, teams are mobilized, and still the expected value either arrives late, arrives partially, or never becomes durable.” This pattern raises an essential question: How does an organization know that its models are actually measuring reality, rather than confirming preexisting decisions? Drawing on his decades of experience in the business-to-business world, Brey introduces his target readership to multiple systems, including the concept of Preemptive Value Architecture (PVA): a strategic path for the seller through the emerging markets of the modern business world. Using PVA, he writes, will allow sellers not only to survive these shifting markets but lead them. His Value Operating System comprises five elements—the Buyer Lifecycle, the Value Control Loop, the Governance Pyramid, Outcome Credibility, and Compounded Value—and its aim is to replace the standard model of value projection in the B2B world. Brey focuses, for instance, on the importance businesses place on return on investment, which he calls “perhaps the most dangerous concept in organizational value management”—not because focusing on ROI is necessarily wrong, but because what is in reality an estimation or guess is too often taken as fact. “Decisions are made on belief, not governed toward outcomes,” Brey writes. “Once the decision is made, value becomes vulnerable.” Brey educates his readers on the specifics of the concepts he puts forth, like Value Drift, Outcome Credibility, or the Value Control Loop.
Brey is a brisk and energetic prose stylist, and he writes with the take-no-prisoners zeal of a conscious firebrand. He directly addresses what he perceives as the systematic blind spots of the B2B world, the standard presumptions it fails to examine. “When buyers lack a shared, explicit, defensible value framework, decision-making defaults to social shortcuts,” he contends. “Brand familiarity becomes psychological insurance.” Some of his pronouncements surrounding this complacency read like contradictions (“the business case did not fail,” he writes in one such instance; “it simply never became reality”), and some of his prose can get lost in neologisms of the kind that tend to fill business books (“sales enablement,” “structuring evaluation,” etc.), but for the most part, his advice is sharp and clear as he warns readers against conflating confidence with accuracy or mistaking the story of a preferred outcome with a likely outcome. “Most tools do not determine what happens next,” he cautions. “They capture data and display it.” He strongly argues for a kind of results-determined corporate governance that ideally will prevent narratives from supplanting data, noting his belief that vendors are increasingly shifting to greater transparency. “Buyers who fill this gap early,” he writes, “will have a significant advantage in purchasing decisions.” Citing the overwhelming number of business initiatives that fail in their desired outcomes, Brey argues that credible evidence and concrete action plans can’t guarantee such outcomes; only smart governance of the entire process can. His concepts (the Governance Pyramid, the Value Lattice, etc.) might not be the only ways to achieve this kind of smart governance, but the book’s target readers will find them intriguing.
A forceful, thought-provoking explanation of a system for better results in business.Pub Date: N/A
ISBN: N/A
Page Count: -
Publisher: N/A
Review Posted Online: June 3, 2026
Review Program: Kirkus Indie
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by Daniel Kahneman ‧ RELEASE DATE: Nov. 1, 2011
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...
A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.
The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.Pub Date: Nov. 1, 2011
ISBN: 978-0-374-27563-1
Page Count: 512
Publisher: Farrar, Straus and Giroux
Review Posted Online: Sept. 3, 2011
Kirkus Reviews Issue: Sept. 15, 2011
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by Karolin Helbig & Minette Norman ‧ RELEASE DATE: May 19, 2026
A passionate and accessible guide to humanizing the workplace.
Helbig and Norman present a game plan for making leadership more responsively human.
In this expanded update to The Psychological Safety Playbook: Lead More Powerfully by Being More Human (2023), the authors provide “practical strategies for responding to resistance, sparking change, embodying the change we want to see, and moving forward deliberately,” specifically in a business setting. They suggest ways to encourage what they call “changemakers” through the use of five key “plays” from their playbook: Communicate Courageously, Master the Art of Listening, Manage Your Reactions (“shift from automatic reaction to conscious response to stay better connected to yourself and others”), Embrace Risk and Failure, and Design Inclusive Rituals. The goal is to ensure that organizational cultures promote psychological safety, guided by leaders who “walk the talk” by emphasizing their own humanity at every turn. (“We must be the first to share our own failures with our teams, which will start to make it possible for others to do the same.”) This call for example-setting is sounded throughout the book as Helbig and Norman urge their target audience (leaders and would-be leaders) to go beyond mere instruction and instead embody the qualities they want to see in their subordinates, such as continuous learning, active curiosity, and self-reflection. Each chapter includes a detailed “Recommended Reading” section and text with extensive numbered and bulleted points formatted to make the core concepts more immediately digestible. The authors effectively employ clear and empathetic prose to assure readers that psychological safety is slow to build and quick to break, observing that such safety requires steady attention and delivers outsize payoffs as a result. They refreshingly ground a great deal of the material in psychology and neuroscience, pointing out, for instance, that research has demonstrated that the parasympathetic nervous system responds to honest appreciation, which improves creative thinking. Some wistful readers might consider some of the authors’ suggestions beyond the reach of their own organizations, as when group facilitators are advised to “gently intervene when someone dominates the conversation,” but hope springs eternal.
A passionate and accessible guide to humanizing the workplace.Pub Date: May 19, 2026
ISBN: 9798993550503
Page Count: 170
Publisher: Crazy Idea Press
Review Posted Online: April 23, 2026
Review Program: Kirkus Indie
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