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HOW TO FIRE A FRIEND

CHANGING ADVISORS WITHOUT DAMAGING THE RELATIONSHIP

An effective guide for anyone needing to fire, hire, or reevaluate their financial adviser.

Ross offers a primer on financial advisers and how to fire them.

The author, a financial adviser with almost 40 years of experience, begins this guide with an introduction that explains why a financial adviser is necessary: Everyone faces new financial situations, and someone with expertise can help to avoid costly mistakes. While hiring a financial adviser may be necessary, it can also be necessary to fire one. Each chapter builds on the previous one and is written in order of what readers will need to know as they prepare to let their financial advisers go. Ross provides background information to help readers understand the industry and the profession. For example, the author discusses the different types of advisers and how they’re trained, as well as how they’re paid. Ross also explains how the U.S. underwent a shift from most full-time workers receiving pensions to most receiving a 401(k) from their employer. One surprising revelation is that there’s no professional standardization among financial advisers, even though they manage people’s lifetime earnings. The author provides sample scenarios of clients and financial advisers to help illustrate the concept of each chapter that make the concepts easy to understand. For example, Ross illustrates the “three types of advisers” with fictional characters who are each beholden to different sets of regulations: “Flo the fee-based planner, Bob the broker, and Ira the insurance agent…can sit across from the same client and deliver completely different recommendations, all with complete confidence.” The writing is clear and easy to understand; it feels like the author is sitting across the desk from the reader, sharing his knowledge in a way that’s easy to grasp. Some studies are mentioned throughout the book, with citations in the endnotes. While the book leans heavily on the implication that most financial advisers are capable, this book can serve as a guide for anyone looking to ensure that their finances are handled correctly.

An effective guide for anyone needing to fire, hire, or reevaluate their financial adviser.

Pub Date: N/A

ISBN: N/A

Page Count: -

Publisher: N/A

Review Posted Online: June 8, 2026

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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THE PSYCHOLOGICAL SAFETY PLAYBOOK FOR CHANGEMAKERS

A passionate and accessible guide to humanizing the workplace.

Helbig and Norman present a game plan for making leadership more responsively human.

In this expanded update to The Psychological Safety Playbook: Lead More Powerfully by Being More Human (2023), the authors provide “practical strategies for responding to resistance, sparking change, embodying the change we want to see, and moving forward deliberately,” specifically in a business setting. They suggest ways to encourage what they call “changemakers” through the use of five key “plays” from their playbook: Communicate Courageously, Master the Art of Listening, Manage Your Reactions (“shift from automatic reaction to conscious response to stay better connected to yourself and others”), Embrace Risk and Failure, and Design Inclusive Rituals. The goal is to ensure that organizational cultures promote psychological safety, guided by leaders who “walk the talk” by emphasizing their own humanity at every turn. (“We must be the first to share our own failures with our teams, which will start to make it possible for others to do the same.”) This call for example-setting is sounded throughout the book as Helbig and Norman urge their target audience (leaders and would-be leaders) to go beyond mere instruction and instead embody the qualities they want to see in their subordinates, such as continuous learning, active curiosity, and self-reflection. Each chapter includes a detailed “Recommended Reading” section and text with extensive numbered and bulleted points formatted to make the core concepts more immediately digestible. The authors effectively employ clear and empathetic prose to assure readers that psychological safety is slow to build and quick to break, observing that such safety requires steady attention and delivers outsize payoffs as a result. They refreshingly ground a great deal of the material in psychology and neuroscience, pointing out, for instance, that research has demonstrated that the parasympathetic nervous system responds to honest appreciation, which improves creative thinking. Some wistful readers might consider some of the authors’ suggestions beyond the reach of their own organizations, as when group facilitators are advised to “gently intervene when someone dominates the conversation,” but hope springs eternal.

A passionate and accessible guide to humanizing the workplace.

Pub Date: May 19, 2026

ISBN: 9798993550503

Page Count: 170

Publisher: Crazy Idea Press

Review Posted Online: April 23, 2026

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