A fresh approach offering new ways to improve negotiating skills.
Wheeler (Harvard Business School/Negotiation, 2003, etc.) distills his teaching experience and research in expanding methods of negotiation.
The author writes that many negotiation tactics fail to “capture the complexity of real-world negotiation.” Old-fashioned hardball methods were undermined by the emphasis on first identifying and then building on mutual interests of those involved. Wheeler offers a dynamic approach that assumes interests will be identified and developed during negotiations, and he stresses that effective negotiations are based on the ability to extemporize and to master a flexible approach, permitting uncertainty to be managed effectively. “We can’t script the process,” he writes. “Whoever sits across the table from us may be just as smart, determined, and fallible as we are.” Wheeler begins with a three-part cycle based on the capacity to learn, adapt and influence, and he brings these abstractions to life by discussing classroom experiences designed to address the effectiveness of different ways of dealing with problems, using role-playing and other kinds of simulations and enactments. Wheeler also provides case studies from real estate transactions and other business ventures. He discusses how Don Schnabel acquired and assembled separate parcel lots into the most expensive lot in New York history, which became Citibank's headquarters; and how Jerry Weintraub inveigled the movie stars who participated in the Oceans Eleven remake with him into a sequel by “stretching the truth.” Wheeler advocates planning, envisioning pathways to the endgame, and using both carrots and sticks, among other approaches. He also provides many examples and helpful stratagems for dealing with slights and belittlement, and he examines nonverbal and emotional behaviors. Throughout, he advocates looking below the surface for closure opportunities. For him, the OODA loop—observe, orient, decide, act—supplements learning, adapting and influencing.
A fresh approach offering new ways to improve negotiating skills.Pub Date: Oct. 8, 2013
ISBN: 978-1-4516-9042-2
Page Count: 304
Publisher: Simon & Schuster
Review Posted Online: July 29, 2013
Kirkus Reviews Issue: Aug. 15, 2013
The Stoics did much better with the much shorter Enchiridion.
A follow-on to the author’s garbled but popular 48 Laws of Power, promising that readers will learn how to win friends and influence people, to say nothing of outfoxing all those “toxic types” out in the world.
Greene (Mastery, 2012, etc.) begins with a big sell, averring that his book “is designed to immerse you in all aspects of human behavior and illuminate its root causes.” To gauge by this fat compendium, human behavior is mostly rotten, a presumption that fits with the author’s neo-Machiavellian program of self-validation and eventual strategic supremacy. The author works to formula: First, state a “law,” such as “confront your dark side” or “know your limits,” the latter of which seems pale compared to the Delphic oracle’s “nothing in excess.” Next, elaborate on that law with what might seem to be as plain as day: “Losing contact with reality, we make irrational decisions. That is why our success often does not last.” One imagines there might be other reasons for the evanescence of glory, but there you go. Finally, spin out a long tutelary yarn, seemingly the longer the better, to shore up the truism—in this case, the cometary rise and fall of one-time Disney CEO Michael Eisner, with the warning, “his fate could easily be yours, albeit most likely on a smaller scale,” which ranks right up there with the fortuneteller’s “I sense that someone you know has died" in orders of probability. It’s enough to inspire a new law: Beware of those who spend too much time telling you what you already know, even when it’s dressed up in fresh-sounding terms. “Continually mix the visceral with the analytic” is the language of a consultant’s report, more important-sounding than “go with your gut but use your head, too.”
The Stoics did much better with the much shorter Enchiridion.Pub Date: Oct. 23, 2018
ISBN: 978-0-525-42814-5
Page Count: 580
Publisher: Viking
Review Posted Online: July 30, 2018
Kirkus Reviews Issue: Aug. 15, 2018
BOOK REVIEW
BOOK REVIEW
Readers unfamiliar with the anecdotal material Greene presents may find interesting avenues to pursue, but they should...
Greene (The 33 Strategies of War, 2007, etc.) believes that genius can be learned if we pay attention and reject social conformity.
The author suggests that our emergence as a species with stereoscopic, frontal vision and sophisticated hand-eye coordination gave us an advantage over earlier humans and primates because it allowed us to contemplate a situation and ponder alternatives for action. This, along with the advantages conferred by mirror neurons, which allow us to intuit what others may be thinking, contributed to our ability to learn, pass on inventions to future generations and improve our problem-solving ability. Throughout most of human history, we were hunter-gatherers, and our brains are engineered accordingly. The author has a jaundiced view of our modern technological society, which, he writes, encourages quick, rash judgments. We fail to spend the time needed to develop thorough mastery of a subject. Greene writes that every human is “born unique,” with specific potential that we can develop if we listen to our inner voice. He offers many interesting but tendentious examples to illustrate his theory, including Einstein, Darwin, Mozart and Temple Grandin. In the case of Darwin, Greene ignores the formative intellectual influences that shaped his thought, including the discovery of geological evolution with which he was familiar before his famous voyage. The author uses Grandin's struggle to overcome autistic social handicaps as a model for the necessity for everyone to create a deceptive social mask.
Readers unfamiliar with the anecdotal material Greene presents may find interesting avenues to pursue, but they should beware of the author's quirky, sometimes misleading brush-stroke characterizations.Pub Date: Nov. 13, 2012
ISBN: 978-0-670-02496-4
Page Count: 320
Publisher: Viking
Review Posted Online: Sept. 12, 2012
Kirkus Reviews Issue: Oct. 1, 2012
BOOK REVIEW
BOOK REVIEW
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