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THE TALENT WAR

HOW SPECIAL OPERATIONS AND GREAT ORGANIZATIONS WIN ON TALENT

This must-read for business leaders provides a fresh perspective on transforming the hiring process.

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If a company wants to win “the talent war,” it should take a cue from the military’s special operations recruiting process, according to this debut business book.

When it comes to finding—and molding—the best talent, few organizations are more effective than the United States special operations forces. Those who become Navy SEALs or Army Rangers have gone through a rigorous, battle-tested assessment process to identify high performers who “share a common set of attributes” (including drive, resiliency, and humility) that position them for success. In their laser-focused work, Sarraille, a former Marine and Navy SEAL; Randle, a one-time Army officer; and Cotton, a senior management consultant, draw on their diverse experiences to make a persuasive case for why companies large and small should rethink outdated, ineffective hiring practices and embrace an approach similar to that used by the special operations forces. When hiring managers narrowly focus on hard skills or fail to look beyond the basic facts of a candidate’s resume, they may not see talent that is hiding in plain sight, the authors argue. And when they don’t nurture talent where it already exists, they risk losing it to competing organizations. In three sections, the authors clearly outline what most businesses get wrong about hiring (and what special operations forces get right); explain how to create a “talent acquisition plan” to engage and retain the best people; and offer guidance on the nuts-and-bolts of recruiting. One innovative idea: temporarily take “A-players” away from their regular duties and put them on “the front line of the talent war.” Nonmilitary folks will learn plenty about special operation forces’ surprising approach to candidate selection, where the focus is less on brawn and more on brains and character. While the authors readily admit that no company can (or should) re-create the SEALs’ infamous “Hell Week,” they draw on their experiences as consultants to show how other tests can identify candidates most likely to drive a business forward. A mix of war stories and insider military information separates this effort from the average business book. But there’s no shortage of practical, actionable advice in these pages, whether readers are CEOs or midlevel managers tasked with filling empty positions.

This must-read for business leaders provides a fresh perspective on transforming the hiring process.

Pub Date: Nov. 10, 2020

ISBN: 978-1-5445-1557-1

Page Count: 294

Publisher: Lioncrest Publishing

Review Posted Online: Dec. 18, 2020

Kirkus Reviews Issue: Feb. 1, 2021

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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THE CULTURE MAP

BREAKING THROUGH THE INVISIBLE BOUNDARIES OF GLOBAL BUSINESS

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

A helpful guide to working effectively with people from other cultures.

“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

Pub Date: May 27, 2014

ISBN: 978-1-61039-250-1

Page Count: 288

Publisher: PublicAffairs

Review Posted Online: April 15, 2014

Kirkus Reviews Issue: May 1, 2014

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