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THE THRESHOLD

LEADING IN THE AGE OF AI

AI and leadership is an important field, but Chatrath fails to makes the necessary connections.

A corporate coach examines the qualities needed for leaders in the AI era.

The premise is undeniably interesting: The development and spread of AI systems requires a radical change in corporate leadership strategy. However, Chatrath, a former McKinsey consultant, misses an opportunity to break new ground. While he presents some colorful ideas, the text never finds a real nexus between leadership style and AI. The author spends most of the book setting up a model for leadership in 2023; key elements include cultivated stillness, independent thinking, embodied intelligence, and mature consciousness. All of these concepts are useful, but Chatrath doesn’t provide fresh insights. If the author had espoused this philosophy in the era of command-and-control management, it would have been radical, but today, the business section is packed with books about the importance of self-awareness and emotional connections. As for the “threshold” of AI emerging, that point occurred quite a few years ago. Chatrath offers a few intriguing anecdotes about AI, but there is a distinct lack of detailed analysis on how AI affects business—even though there are enough businesses who have integrated AI into their operations to constitute a wide-ranging research base. The author looks at the limitations of AI, especially in making complex, layered decisions, but he never delves deeply into the actual process of how human leaders should decide whether and when to overrule AI proposals. He discusses the difference between true wisdom and the manipulation of mountains of data, noting that leaders are most effective when they find social purpose in themselves and their companies—something that AI systems cannot do. However, most readers with an interest in the intersection of business and tech have heard these arguments before. The result is a book full of feel-good sentiment that is short on useful advice.

AI and leadership is an important field, but Chatrath fails to makes the necessary connections.

Pub Date: Feb. 28, 2023

ISBN: 9781635767988

Page Count: 304

Publisher: Diversion Books

Review Posted Online: Dec. 19, 2022

Kirkus Reviews Issue: Jan. 15, 2023

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THE CULTURE MAP

BREAKING THROUGH THE INVISIBLE BOUNDARIES OF GLOBAL BUSINESS

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

A helpful guide to working effectively with people from other cultures.

“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

Pub Date: May 27, 2014

ISBN: 978-1-61039-250-1

Page Count: 288

Publisher: PublicAffairs

Review Posted Online: April 15, 2014

Kirkus Reviews Issue: May 1, 2014

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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